2015
Bachelor of Science in Computer Science
Eastern Samar State University
Your next Sales Strategy Expert/Engagement Expert
I am Rose Dianne E. Clamaña and you can call me Rose, 41 years of age, currently residing in Quezon City, Philippines. I am a Solo Parent with 2 daughters.
I studied Bachelor of Science in Computer Science and I had a couple of work experiences with various companies after I graduated. I am a productive employee with track record of successful project management and producing quality outcomes. Proficient in using various social media platforms and also MS Office.
Post. Engage. Grow.
Evaluation, Strategy, Instagram and Content Creation
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2026
HSBC ELECTRONIC DATA PROCESSING
(Contact Center Service Representative)
Receive/make customer calls in a contact center environment typically on multiple products and propositions. Listen to the customer and establish needs to offer necessary research and customer follow up or direct the customer to the appropriate department for resolution. Responsible for achieving individual targets and/or goals whilst maintaining quality and compliance.
2022
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2023
AFNI PHILIPPINES
(Sales Representative)
Identify potential customers and generate new business opportunities for the company Deliver incredible experiences to Verizon users Thoroughly check if the user qualifies as a potential user in the future.
2021
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2022
TDCX, (MY) SDN. BHD.
(Account Specialist)
Resolve most complex issues for the users, and work cross functionally to drive projects that optimize user experience and enable Stripe's growth at scale Deliver incredible experiences to Stripe users Stripe builds financial tools and economic infrastructure for the internet.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.