2014
Bachelor of Science in Business Administration Major in Financial Management
Notre Dame University
Marketing Assistant
Results-driven professional with nearly a decade of experience in the banking sector, specializing in customer engagement and marketing operations. Proven track record in campaign optimization, administrative management, and account processing. Transitioning into a Virtual Assistant role to leverage my expertise in client relationships and digital communication to drive impactful online presence and operational efficiency for dynamic teams.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
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2023
BDO Unibank, Inc
(Client Service Associate / Bank Teller)
● Responsible for accurate and fast transaction processing such as handling over the counter transactions like cash deposit, withdrawal and bills payment.
● Processing foreign exchange, remittances and other banking request.
● Performing "start and end of day" banking activities, including balancing cash on hand with system records.
2023
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2026
BDO Unibank, Inc
(Marketing Assistant)
● Provides client service, assists in selling bank products such as loans & deposits, and handles administrative tasks like account opening, safety deposit box management, and branch transactions.
● Assisting the Marketing Officer in selling the bank's products and services, including soliciting new deposit accounts and financial improvement.
● Ensuring all transaction documents are complete and correct while adhering to strict bank policies and internal controls.
● Performing "start and end of day" banking activities and resolving client inquiries or after-sales concerns.
2014
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2016
RD Pawnshop, Inc
(Teller/Cashier/Vault Custodian)
●Responsible for handling daily financial transactions and providing customer service such as issued pawn tickets and compute charges.
● Handle cash, remittances (padala), and ensure accurate daily balances. Collects payments from customers, issues accurate change, and provides official receipts.
●Maintains meticulous logs of all items moving in and out of the vault.
● Responsible for safeguarding the vault (cash, jewelries, accountable forms), including the management of grill keys and combinations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.