2019
Cruise Line Operation Major in Culinary Arts
Lyceum of the Philippines Manila
Helping Businesses Grow with Ads That Actually Work
I am a digital marketing and sales-focused professional with experience in managing Google Ads, Meta ads, SEO, Google Business Profile, and lead generation campaigns. I help businesses attract qualified leads, improve online visibility, and convert traffic into paying customers through data-driven strategies and continuous optimization. I also have experience in client communication and campaign reporting, ensuring clear results and strong performance tracking. I am now looking for opportunities where I can help businesses grow their sales through effective and scalable marketing strategies.
Skills That Drive Results
Digital marketing meets creativity and organization.
Paid Advertising & Analytics
Marketing & Digital Strategy
SEO
Email Marketing
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Work Experience
Hands-on experience that delivers measurable results.
2025
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Current
Select Kitchen and Bath
(Marketing Specialist)
Manage and grow the company’s online presence through strategic content creation and targeted advertising. Responsible for planning and scheduling social media posts, running and optimizing Facebook and Instagram ad campaigns, generating qualified leads, and analyzing performance to improve results. Collaborate with the team to promote kitchen and bathroom renovation services and increase brand visibility.
2025
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Current
Parish Restoration
(Marketing Specialist)
I manage and optimize paid advertising campaigns on Google and Facebook to help businesses generate leads, increase visibility, and grow revenue. My focus is on building ad strategies that perform and tracking results that matter.
2024
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2025
Concentrix
(Sales Representative)
Improved Google Ads campaigns, increasing targeted traffic by 40% and
boosting sales by $250K in six months. Managed 1,500+ monthly customer inquiries with a 95%
satisfaction rate and 30% faster response times. Led outbound sales efforts, upselling to 250
clients and adding $120K in one quarter. Consistently hit 150%+ of sales targets through
consultative selling and trained junior staff. Streamlined admin processes and resolved 200+
tech issues monthly, maintaining high customer satisfaction.
2023
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2024
Citibank
(Customer Solutions Officer)
Handled over 1,500 customer questions each month on platforms like Astra and
Firefly, keeping customers 95% satisfied and cutting response time by 30%. Used customer
feedback to improve how we engage with users, which led to a 25% increase in product feature
use and 15% more upsell opportunities in just six months. Worked closely with other teams to
fix service issues, making support faster and improving the overall customer experience by 40%.
2020
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2021
Alorica
(Subject Matter Expert/ Customer Service Representative)
Set up a follow-up system that solved over 95% of customer complaints within
24 hours, boosting satisfaction scores by 30%. Helped train and onboard 15 new team members
each quarter, cutting training time by 20% and improving team performance. Regularly
suggested the right products for customer needs, leading to a 40% sales conversion rate and
adding $250,000 in annual revenue.
What I Can Do for You
Smart digital solutions tailored to your business goals.
Google Ads Setup & Campaign Management
Run and optimize Google Ads that turn clicks into leads and sales—without wasting your budget.
Meta Ads Management
Launch Facebook & IG ads that connect with your audience and bring real results you can see.
Ad Reporting & Tracking
Simple reports that show what’s working in your ads—and what we can do to improve.
Sales Funnel Strategy
Map out your customer journey so ads convert more and your offers make sense.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Creative Ad Design
Eye-catching ad designs made to stop the scroll and get people clicking.