2017
Bachelor of Science in Tourism Management
Palawan State University
More Info About Me
I’m a detail-oriented Legal and Administrative Assistant with experience supporting a family law firm. My background includes client intake and communication, scheduling, calendar and inbox management, case and file organization, discovery coordination, drafting pleadings for attorneys’ review, and general administrative support. I’m experienced with tools such as Clio, Google Workspace, Microsoft Office, Canva, and Meta Business Suite. I’m comfortable working independently, handling confidential information, and managing multiple tasks efficiently and effectively.
Recently, I also earned my QuickBooks Online Accountant Certification, expanding my skills in bookkeeping and accounting. I’m always looking for opportunities to learn new tools and develop my skills, and I take pride in being organized, dependable, proactive, and easy to work with.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2026
Pineapple Virtual Assistant Hub
(Legal and Administrative Assistant)
Assisted attorneys in managing family law cases, including divorce, child custody, child
support, alimony, prenuptial agreements, marital settlement agreements, protective and
peace orders
Maintained and organized client files, case documents, and evidence.
Monitored case deadlines, court dates, and filing requirements to ensure compliance with
court rules.
Drafted and prepared legal documents such as pleadings, discovery requests, motions,
notices, subpoenas, and affidavits.
Proofread and formatted legal documents for accuracy and compliance before filing.
Filed legal documents with the court through electronic filing systems (e-filing).
Coordinated with court clerks, opposing counsel, and opposing parties regarding filings and
other concerns.
Served as a primary point of contact for clients, providing case updates and answering
procedural questions.
Scheduled client consultations, conferences, depositions, and court hearings.
Collected and organized client financial documents such as tax returns, bank statements, and
pay stubs.
Assisted with discovery processes, including drafting interrogatories, requests for production,
and subpoenas.
Organized and reviewed supporting documentation for case preparation.
Prepared pleadings for attorney review.
Managed attorney calendars, deadlines, and appointments.
Assisted in managing the firm’s social media accounts (e.g., Facebook, Instagram, LinkedIn)
Created and scheduled basic posts related to legal tips, firm updates, and announcements
Maintained confidentiality and ensured compliance with ethical and legal standards.
2022
-
2022
Sales Rain BPO Inc.
(Admin Staff / Receptionist)
Coordinated with internal departments (leasing, finance, maintenance) for tenant concerns
Handled requests and queries from the leasing client;
Managed and reported daily office operations to the management
Answered incoming calls and emails promptly
Scheduled appointments, site visits, and meetings for leasing clients or management
Handled inquiries about available office spaces, pricing, and leasing terms
2022
-
2022
Foundever | Virgin Australia Airlines
(Customer Service Representative)
Provide professional and friendly assistance to passengers regarding flight reservations, ticket
changes, cancellations, and upgrades
Handle inquiries, complaints, and service requests via phone
Promote additional services such as seat selection, extra baggage, and travel add-ons
Process payments, refunds, and rebooking in accordance with airline policies
Explain fare rules, baggage allowances, and travel restrictions clearly
Handle flight disruptions (delays, cancellations, missed connections) and provide alternative
solutions
De-escalate customer concerns with empathy and professionalism
Coordinate with internal departments to resolve complex cases
Accurately input and update customer information in reservation systems
Follow company procedures, compliance standards, and data privacy policies
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.