2018
BSIT
Columban College
More Info About Me
N./a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2025
-
2025
Harbour Centre Port Terminal Subic, Inc.
(Technical Support)
Installting and configuring computer hardware, software, systems, networks,
printers, and scanners.
Timely and accurately diagnose and resolve hardware & software problems
e.g. CCTV, computers, network, printer, software installation, telephone,
projector, and server, etc.
Responding in a timely manner to service issues and requests either via
phone, email, or in person.
Monitors system applications, network & internet performance.
Update patches for software and hardware systems, as necessary.
Performs scheduled system checks, back-up, and maintenance.
Setting up accounts for new users. Log-on/ document received IT tickets for
monitoring purposes.
Maintain and update ICT asset inventory.
Follows processes, guidelines, policies, and procedures within the
Department and the company.
Strictly adhere to the guidelines, policies, and procedures that are part of a
comprehensive safety program.
Performs other duties as requested by the Department Head.
2025
-
2025
Pro-solutions Technology, Inc.
(Technical Support Specialist)
Troubleshooting and resolve hardware, software and network issues.
Install, configure, and maintain IT systems and components.
Support deployment and integration of new applications.
Create clear procedural documentation for end users.
Communicate effectively with clients to resolve issues.
Build and maintain strong client relationships.
Collaborate with users to diagnose and solve technical problems.
Deliver product presentations and conduct user training.
Create and manage Jira ticketing for developers implementation based on client requests.
2021
-
2025
Freelance
(Computer Technician)
Providing comprehensive troubleshooting for computers, laptops, and networks.
Installing, configuring, and troubleshooting software applications.
Performing hardware upgrades and system optimizations.
Offering technical support for a wide range of IT issues and services.
2018
-
2021
Palawan Pawnshop Palawan Express Pera Padala
(IT Support Specialist)
Managed IT system infrastructure to ensure optimal performance and availability.
Provided on-site technical support, specializing in troubleshooting hardware, software, and network issues.
Installed, configured, and maintained CCTV systems, DVR systems, and related accessories.
Regularly performed system checks and maintenance to ensure reliable operation of all recording devices and IT infrastructure.
Maintained detailed records and documentation for system configurations and issues to support knowledge sharing and compliance.
Collaborated in a team to ensure consistent service quality across multiple sites.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.