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BS Computer Science with Specialization in Data Science
University of Perpetual Help System Dalta
More Info About Me
Results-driven professional with experience in customer relations, account management, compliance, and risk assessment, with a proven ability to manage complex cases, analyze information, and resolve issues efficiently while maintaining strong client and stakeholder relationships. Skilled in communication, documentation, regulatory compliance, problem-solving, and cross-functional coordination, with strong attention to detail and accuracy in fast-paced environments. Adept at handling sensitive information, managing multiple priorities, and delivering timely solutions while contributing to operational efficiency and organizational success.
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
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2026
Paysera PH
(Due Diligence and Analysis Specialist)
Processed and prepared KYC profiles for individual and corporate clients in accordance with internal policies, regulatory requirements, and due diligence standards.
Conducted Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) investigations by gathering, verifying, and analyzing information from publicly available and internal sources.
Performed sanctions, PEP, and adverse media screening for clients and related parties to identify and escalate potential compliance and reputational risks.
Maintained accurate documentation of supporting records, ensuring proper validation, organization, and audit-ready case files throughout the review process.
Managed client communications via email by providing case updates, requesting additional documentation, and ensuring timely resolution of information gaps.
Reviewed legal documents, contracts, and regulatory filings to assess compliance risk exposure and identify potential financial or regulatory concerns.
Monitored transaction activity to detect anomalies, support risk assessments, and ensure compliance with AML and internal control standards.
Ensured timely and accurate completion of KYC profiles by tracking case progress, prioritizing workload, and meeting established deadlines.
2023
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2025
eClerx PH
(Senior KYC Analyst)
Processed and prepared KYC profiles for individual and corporate clients in accordance with internal policies, regulatory requirements, and due diligence standards.
Conducted Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) investigations by gathering, verifying, and analyzing information from publicly available and internal sources.
Performed sanctions, PEP, and adverse media screening for clients and related parties to identify and escalate potential compliance and reputational risks.
Maintained accurate documentation of supporting records, ensuring proper validation, organization, and audit-ready case files throughout the review process.
Managed client communications via email by providing case updates, requesting additional documentation, and ensuring timely resolution of information gaps.
Reviewed legal documents, contracts, and regulatory filings to assess compliance risk exposure and identify potential financial or regulatory concerns.
Monitored transaction activity to detect anomalies, support risk assessments, and ensure compliance with AML and internal control standards.
Ensured timely and accurate completion of KYC profiles by tracking case progress, prioritizing workload, and meeting established deadlines.
Completed PPAP program as a certified graduate, with exposure to supervisory responsibilities and team leadership expectations in a structured environment.
Acted as the primary point of contact for the team in the absence of the Team Lead, ensuring continuity of operations and proper escalation of tasks.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.