2020
Culinary Arts
De La Salle-College of Saint Benilde
More Info About Me
Results-driven customer service and sales professional with experience in account management, dispute resolution, e-commerce support, and client relations. Skilled in handling customer inquiries, resolving issues efficiently, managing administrative tasks, and providing high-quality support in fast-paced environments. Experienced in coordinating with teams, maintaining accurate records, and delivering excellent customer experiences across various industries. Highly organized, adaptable, and detail-oriented, with strong communication and problem-solving skills that make me well-suited for any role.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
-
2025
Tire Agent
(Customer Service Representative/Sales Closer)
Description: Provided customer service and assisted clients with tire selection, product information,
and scheduling of tire maintenance and installation services.
2023
-
2025
TaskUs
(Dispute Support)
Assisted members with transaction disputes, processed claims for unauthorized or
duplicate charges, and coordinated with fraud and risk teams to resolve cases.
2023
-
2023
Concentrix
(Amazon Seller Support)
Provided support to Amazon sellers with account management, product listings,
inventory, order and shipping issues, and policy compliance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.