Hey I am Mohammad Osama

About Me

As a dedicated, results-driven, and highly motivated professional, my primary goal is to effectively leverage my skills, knowledge, and hands-on experience to contribute meaningfully to the success and growth of a dynamic and forward-thinking organization. I am committed to delivering excellence in every task I undertake, ensuring that my work consistently meets high standards of quality, accuracy, and efficiency. I strive to be a valuable team member by bringing a strong work ethic, attention to detail, and a proactive mindset to all responsibilities entrusted to me.

I am passionate about continuous learning and professional development, and I actively seek opportunities to expand my expertise, refine my technical competencies, and strengthen my leadership capabilities. By embracing new challenges and staying adaptable in an ever-evolving professional landscape, I aim to remain relevant and competitive in my field. I value constructive feedback and use it as a tool for growth, allowing me to improve my performance and contribute more effectively to organizational objectives.

Collaboration and teamwork are at the core of my professional approach. I believe that fostering positive working relationships, maintaining open communication, and supporting colleagues lead to a more productive and harmonious work environment. I am committed to contributing to a culture of respect, integrity, and shared success, where ideas are valued and innovation is encouraged.

Furthermore, I am driven by a desire to create meaningful impact through my work. I aim to contribute not only to the operational success of the organization but also to its long-term vision and goals. By aligning my personal ambitions with the company’s mission, I seek to play an active role in driving innovation, improving processes, and delivering exceptional outcomes.

Ultimately, my objective is to achieve professional excellence and sustainable career growth while making a positive and lasting contribution to my industry. I am eager to take on new opportunities that challenge me, inspire growth, and allow me to continuously evolve both personally and professionally.

Mohammad Osama M. Mamasao
Marawi City, Philippines
Freelancer
Check my CV View Work Hire Me

Professional Goal

Professional Skills
Dental V.A
MEDICAL V.A
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

Medical Virtual Assistant

Dental Virtual Assistant
  • EXPERIENCE
  • EDUCATION
2015 - 2019
Bachelor of Science Major in Economics

Bachelor of Science in Economics graduate with expertise in data analysis, market trends, financial management, and economic research. Skilled in problem-solving, critical thinking, and policy analysis.

2020 - 2020
Concentrix
(Supervisor II)

Working experience in T-Mobile tech support involves troubleshooting network issues, assisting customers with device setup and connectivity problems, resolving billing inquiries, and providing excellent customer service. It also includes guiding users through software updates, account management, and ensuring a smooth mobile experienc

2021 - 2024
Exl Exlservice Philippines, Inc
(Executive I , Customer Service Representative)

* Managed patient appointments, scheduling, confirmations, and reminders to ensure efficient clinic workflow
* Handled inbound and outbound calls, emails, and patient inquiries with professionalism and timely responses
* Maintained accurate patient records, updated charts, and performed detailed data entry in practice management systems
* Processed insurance claims, verified patient eligibility and benefits, and assisted with medical billing tasks
* Coordinated telehealth appointments and provided virtual administrative support to patients and providers
* Prepared reports, documentation, and correspondence for internal and external use
* Ensured compliance with HIPAA regulations and maintained strict patient confidentiality
* Communicated effectively with patients, healthcare providers, and insurance companies to resolve issues and verify information
* Assisted with patient intake, registration, and documentation review
* Managed administrative tasks such as file organization, record updates, and workflow tracking to support daily operations

My Services

General Virtual Assistant

Reliable General Virtual Assistant providing admin support, data entry, scheduling, and customer service.

Diagnosis Coding

Demonstrates a strong commitment to accuracy & efficiency in as signing diagnostic codes, ensuring compliance with c

Data Entry/ Web Researcher

Search the internet for information on a wide variety of topics

Dental VA

Detail-oriented healthcare administrative professional with experience in managing patient appointments, scheduling, and

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Graphic Designer / Video Editor

Search the Internet for information on a wide variety of topics.

Medical VA

Demonstrates efficient and accurate medical administrative tasks appointment scheduling and patient record management


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Marawi City,
Philippines


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