Hey I am Shaina

More Info About Me

Highly organized and detail-oriented Operations Assistant with extensive experience in fast-paced, high-compliance environments within the aviation and catering industry. Currently based in Dubai, I bring strong coordination, documentation, and operational support skills developed through years of service at Emirates Flight Catering LLC.

With an academic background in Physical Therapy, I offer a unique blend of healthcare knowledge, operational discipline, and people-focused problem-solving. Known for reliability, adaptability, and the ability to work effectively with cross-functional teams while maintaining high safety and quality standards.

Shaina Kaye Roy
Dubai, United Arab Emirates
Freelancer
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My Skills and Competencies

Data Entry
Medical Coder
MS Office (Word, Excel, PowerPoint)
Bookkeeper
Canva
Analytical Skills
Medical Virtual Assistant
JD Edwards/Oracle Software
File organization (Google Drive, OneDrive, Dropbox)
Document preparation (reports, presentations, spreadsheets)
Calendar management & scheduling
Video conferencing tools (Zoom, Google Meet, Teams)
Task & project tools (Trello, Asana, ClickUp)

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Undergrad
BS Physical Therapy

Our Lady of Fatima University

2015
High School

Little Angel Study Center

2023 - 2026
Emirates Flight Catering LLC
(Operations Assistant)

Provide day-to-day operational support to ensure smooth workflow within catering and flight operations
Coordinate with multiple departments to meet airline service schedules and quality requirements
Prepare, monitor, and maintain operational reports, documentation, and compliance records
Assist in inventory tracking, resource allocation, and process optimization
Ensure adherence to safety, hygiene, and company operational standards
Support supervisors and team leaders in resolving operational issues efficiently
Handle administrative tasks including data entry, scheduling support, and internal communication

2018 - 2023
Emirates Flight Catering LLC
(Administration Assistant)

Manage emails, phone calls, and correspondence
Schedule appointments and maintain calendars
Prepare reports, presentations, and documents
Organize and maintain physical and digital files
Assist with office supplies and inventory management
Support internal communication and coordination
Handle data entry and basic record-keeping
Assist in special projects and administrative tasks as required

2015 - 2018
Public Employment Service Office
(Data Entry Specialist)

Enter and update data in databases, spreadsheets, and software systems
Verify accuracy and completeness of data
Maintain organized electronic and physical records
Perform quality checks and correct errors
Generate reports as needed
Support other administrative tasks as required

My Services

Medical Coder

Accurate ICD-10, CPT, HCPCS coding, record review, billing support, compliance, audits, and denial management.

Medical Virtual Assistant

Medical VA providing admin support, scheduling, EMR handling, billing coordination, patient communication, compliance.

Bookkeeper

Bookkeeper handling invoices, expenses, bank reconciliation, payroll support, and accurate financial reporting.

Data Entry Specialist

Data Entry Specialist ensuring accurate data input, database updates, document management, and quality checks.

Executive Virtual Assistant

Executive Virtual Assistant managing schedules, emails, reports, coordination, and confidential executive support.

Lead Generation and Email Marketing

Lead Generation specialist sourcing qualified leads, list building, managing lists, performance tracking, and audience e


Works

Microsoft Excel

Microsoft PowerPoint

Microsoft Power BI

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Dubai,
United Arab Emirates


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