2008
Bachelor of Science in Business Administration Major in Banking and Finance
University of the Cordilleras
More Info About Me
I am Shalimar, a 39-year-old professional based in Pampanga, Philippines, with over 13 years of experience in the retail industry. I have developed strong skills in customer service, team leadership, and administrative support.
I graduated from University of the Cordilleras with a degree in Business Administration, major in Banking and Finance. I also completed several units in Computer Engineering, which enhanced my technical knowledge and adaptability to digital tools and systems.
I have solid experience working as a Restaurant Manager in one of the leading fast-food chains in the Philippines, as well as a Retail Store Supervisor and Training Store Supervisor. In these roles, I handled daily operations, supervised and trained staff, ensured excellent customer service, and maintained efficient store performance. I have also undergone training as a Virtual Assistant, equipping me with the foundational skills needed to support clients remotely.
As I transition into the Virtual Assistant field, I bring a strong work ethic, reliability, and a willingness to learn new tools and systems. I am confident in handling tasks such as data entry, email management, customer support, scheduling, and report preparation.
I am committed to providing high-quality service and helping businesses stay organized, productive, and efficient. I am eager to grow in the VA industry and support clients with professionalism and dedication.
My Skills and Competencies
Social Media Management
Data Entry Expert
Content Creator
Email Calendar Management
Scheduling and Managing
MS Office Proficiency
Canva Basic
Balance Sheet Basic
Certificates
My Experience and Education
June 17 2008
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September 30, 2008
Prime Hotel
(Cashier (Coffee Shop))
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
*Ability to communicate with associates and customers
March 24,2009
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August 17 2011
Jollibee Foods Incorporation
(Shift Manager)
Oversees daily restaurant operations during shift, ensuring fast service, high food quality, and cleanliness (FSC) while leading the service crew. Handle customer inquiries, manage inventory, and drive sales targets. Key responsibilities include leading, training, and motivating team members to deliver exceptional service.
October 16 2013
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2026
Newtrends International Corporation
(Retail Store Supervisor)
Responsible for overseeing the daily operations, ensuring customer service, achieving sales targets and managing staff effectively.
2026
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2026
PROVAPH
(Data Entry Specialist - ExpertData Analyst)
I believe data plays a very important role in any organization and I know how to manage the data. Skills and Strengths: • Data Entry • Data Research • Data Analysis • Product Data Entry • Data Annotations / Data Mining • Data Cleaning • Administrative Support • Data Accuracy • Time Management • Multiple Project Handling • Quick Learner I love my profession and learning challenging things as per the requirements of projects. I enjoy working with new clients and maintaining long term relationship with them. I hope that my professional background will help your business grow, too!
2026
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2026
PROVAPH
(Social Media Manager)
Social Media Management
Social Media Plan and strategies
Social Media Marketing
Content creation
Copy writing
Engagement
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.