BACHELOR OF ARTS IN ENGLISH
HOLY TRINITY COLLEGE OF GENERAL SANTOS CITY
Hi, I'm Sharina Labus, an Executive Virtual Assistant and Social Media Assistant with a background in administrative support, human resources, customer service, and business operations.
I hold a Bachelor of Arts in English and have over five years of experience in administration, HR, customer support, and retail operations. Throughout my career, I've handled documentation, employee coordination, scheduling, customer communication, and day-to-day administrative tasks. I also have hands-on experience managing Facebook business pages, creating content using Canva, writing captions, responding to customer inquiries, and engaging with online communities. To strengthen my skills, I completed Virtual Assistant and Social Media Management training and continue to learn industry best practices and new digital tools.
I am organized, detail-oriented, adaptable, and committed to delivering reliable support. Whether it's managing administrative tasks, assisting with social media, or providing excellent customer service, I aim to help businesses stay organized, connect with their audience, and grow efficiently. I look forward to the opportunity to contribute to your team's success.
HOLY TRINITY COLLEGE OF GENERAL SANTOS CITY
Supporting the management of a Facebook page with 84,000+ followers since its creation and continuing to contribute to its day-to-day operations.
Planning, creating, and publishing Facebook content and Reels.
Monitoring Meta Business Suite insights to evaluate content performance and audience engagement.
Maintaining a consistent content schedule and supporting overall page growth.
Responding to comments, messages, and community inquiries.
Assisting with video editing and content optimization using CapCut.
Supporting page administration and daily social media operations.
Assist with content planning and brainstorming post ideas.
Monitor Meta Business Suite insights and analyze content performance.
Help identify high-performing content and trends to improve future posts.
Engage with the audience by replying to comments and reacting to community interactions.
Support page management by providing reminders, recommendations, and feedback on content strategy.
Collaborate with the page owner to maintain consistent posting and audience engagement.
• Taught English online to Chinese children, focusing on speaking, reading, phonics, vocabulary, pronunciation, and grammar.
• Created engaging lessons and adapted teaching methods to meet students' learning needs.
• Monitored student progress and provided feedback to support improvement.
• Conducted online English lessons for Chinese children.
• Helped students improve their English communication and pronunciation skills.
• Managed lesson schedules, student progress, and virtual classroom activities.
Managed the company's Facebook page and maintained a consistent posting schedule.
Designed the business logo, Facebook cover photo, and promotional graphics using Canva.
Captured product photos and filmed videos showcasing new arrivals and product demonstrations.
Edited short-form videos for Facebook using CapCut.
Created promotional content, wrote captions, and published social media posts.
Ran Facebook Boost Posts and monitored engagement through Meta Business Suite.
Responded promptly to customer inquiries, comments, and messages.
Assisted with inventory management, stock monitoring, pricing updates, and supplier sourcing.
Maintained sales records and supported daily retail operations.
• Responsible for scheduling of examinations by coordinating appointments.
• Welcomes new employees to the organization by conducting orientation.
• Provides payroll information by collecting time and attendance records.
• Submits employee data reports by assembling, preparing, analyzing data and clerical support to all employees.
• Maintaining financial records. dealing with customer queries and complaints.
• Overseeing pricing and stock control.
• Maximizing profitability and setting/meeting sales targets, including motivating
• staff to do so, and responsible for making the duty detail of employees.
• Manage the Facebook account of the store.
• Posting content and responding to inquiries, messages, and comments on the page.
• Welcomes new employees to the organization by conducting orientation.
• Provides payroll information by collecting time and attendance records.
• Supports human resources processes by administering tests, scheduling
• appointments, conducting orientation, maintaining records and information.
• Responsible for booking accommodations' for employees and planning for
• company outing.
• Handles the daily administrative and HR duties of an organization.
• Assist HR managers with recruitment, record maintenance, and payroll
• processing, and provide clerical support to all employees.
• Responsible for bank transactions and other things to be done outside the
• office.
• Involve in planning and organizing for company events like Christmas parties.
Administrative support, email management, scheduling, data entry, and online research.
Facebook page management, content publishing, community engagement, and customer interaction.
Canva graphics, caption writing, basic CapCut editing, and promotional content.
Message handling, comment moderation, and customer inquiries.
Accurate data entry, web research, and information organization.

works helped me develop basic video editing skills, visual timing, and content presentation. Screenshots and links are included for reference.

No formal feedback available. Assisted with Facebook page tasks including content ideas, engagement, and basic support, under the main management of the page admin.

No formal feedback available. Supported Facebook page content & engagement under page management. Assisted as SMM in daily store ops, customer inquiries, inventory monitoring, basic finance tracking, and promo content creation.

Beginner graphic designer using Canva for logo creation. Received positive client feedback for creativity designs and good communication while building my portfolio.