2016
Associate in Computer Technology
ACLC (AMA Computer Learning Center)
More Info About Me
I have a 3 years experience as a Customer Service Representative of Online Groceries Shopping that is based in UK. During the 3 years of working, I’ve been always 1 of the top performers and received commendations from the customers.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2023
Alorica
(Customer Service Representative)
Answer Inbound Calls and help customers about there Online Shopping orders.
Usually they asked to track their orders, process refunds, apply shopping deals and promotions. We also do outbound calls to the Payment and Fraud Teams and stores.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.