2018
Bachelor of Arts in Psychology
Cebu Normal University
About Me
Professional Virtual Assistant with 7 years of experience in administrative support, customer service, and data entry. I help businesses stay organized and efficient by managing daily tasks with accuracy and professionalism, allowing clients to save time and focus on growth.
My Skills and Competencies
Data Entry
Virtual Assistance
Apointment Setting
Email Marketing
Executive Virtual Assistance
Bookkeeping
Certificates
My Experience and Education
2018
-
2025
Cebu Normal University-Testing and Services Admission Unit
(Administrative Officer II)
•Handled daily administrative tasks to ensure smooth and organized operations.
•Provided client support via phone, email, and in-person interactions, addressing inquiries and follow-ups professionally.
•Processed applications by reviewing forms, encoding and verifying data, and sending schedules and confirmations.
•Managed entrance examinations for 80–200 participants per session, including proctoring, material distribution, and assisting participants.
•Recorded and organized results by checking answer sheets, inputting data, applying formulas, and preparing rankings and reports.
•Maintained databases and digital records, ensuring accuracy, confidentiality, and data privacy compliance.
•Prepared and processed administrative and financial documents, including requisitions, procurement forms, payment requirements, expense tracking, and receipt organization, using Microsoft Office and Google Workspace.
•Managed high volumes of emails, organized inboxes, tracked responses, and ensured timely, professional communication.
•Provided basic technical troubleshooting for software, email, and document-related issues.
•Coordinated with internal teams and stakeholders to support operations, reporting, and administrative needs.
2015
-
2018
Cebu Normal University-Testing and Services Admission Unit
(Student Assistant)
•Assisted office staff by routing documents, answering client and inter-office telephone calls, and attending to visitors.
•Provided support during entrance examinations by coordinating venue booking, monitoring examinee attendance, and distributing examination materials.
My Services
Data Entry
Provides accurate data entry, database management, document processing, and organized information support.
Virtual Assistance
Delivers administrative support, task coordination, document handling, and workflow optimization.
Appointment Setting
Schedules and manages appointments with timely follow-ups to provide optimum support and client engagement.
Email Marketing
Executes email campaigns, tracks engagement, and optimizes strategies to drive business growth.
Executive Virtual Assistance
Offers high-level support, manages schedules, communications, and ensures seamless executive operations.
Bookkeeping
Maintains accurate financial records, reconciles accounts, manages invoices, and ensures timely reporting.