Delivered accurate and organized customer data management through Salesforce and MS Excel, ensuring businesses have easy access to complete and reliable customer information. I create and maintain detailed customer profiles in Salesforce, capturing essential information such as customer names, contact details, purchase records, and other relevant data. Once updated, customer information can be accessed through the Omni-Channel, allowing teams to quickly view important customer details and provide efficient service.

Salesfororce Data Management: Encoded and updated customer details in Salesforce, making important customer information accessible through Omni-Channel for streamlined customer support and communication.

Daily Sales Monitoring: Used MS Excel to track daily sales, monitor transactions, and maintain organized sales records, helping the team evaluate performance and stay updated on sales activities.

Customer Database Management: Created and maintained organized customer databases using MS Excel, ensuring customer information is accurate, updated, and easy to search and manage.