2010
Bs- Bio
Msu- iit
About Me
I'm passionate about helping busy business owners take back their time and focus on what truly matters. I am particularly drawn to roles that emphasize collaboration and teamwork, where shared goals drive success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
WiPro
(Customer Service Representative)
-Handling inquiries
-Resolving Customer Complains
2018
-
2020
Globe Telecommunications Inc.
(Order Acceptance- Verifier/ Approver)
• Reviews completeness of Application Forms and other supporting documents.
• Verifying plan applications (VISMIN) prior approval
• Conduct credit investigation of the clients and personal business related through escape tracing
• Accommodating client inquiries
• Checking system to ensure that the subscriber who applied in wireless or wire line was no overdue balance
• Collaborates with sales and sales admins for their lacking documents.
• Approve decisions regarding the application of the client according to agreed guidelines and policies,
• Initiate/ Answer emails for related concerns.
• Encoding callout applications,
• Encoding and transmit the approve ,cancel and reject application to record management.
• Creating & Uploading applications in On-Base system
• Prepare summary reports daily done in our team.
2015
-
2018
Ayala Land Sales Inc.
(Secretary)
• Reviews completeness of Application Forms and other supporting documents.
• Performs basic clerical task and operates basic office equipment
• Coordinates Account Manager & Sales for account concerns
• Prepare Summary of reports daily done.
• Prepare monthly reports.
• Monitors monthly Sales.
• Dealing, coordinating and accommodating with the property specialist to their related concerns or inquiries.
• Process Property Specialist commissio
January 2012
-
June 2015
Duty Free Philippines
(Customer Relation and Registration Representative)
• Deal directly with customers either by telephone or face to face
• Performs customer passport verification
• Respond promptly to customer inquiries
• Handle and resolve customer complains
• Maintain customer databases
• Follow up on customer interactions
• Answer phone calls
• Prepare monthly report.
2010
-
2012
Three Sixty Pharmacy
(Pharmacy Assistant)
• Helps licensed pharmacist to meet customers need.
• Dispensing prescriptions raised to the attention of the pharmacist
• Selling over the counter medicines
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.