Aside from being a content moderator, these are sample works I did from my previous job as an added task of being a POC or assigned leader for Team Joana. But for security purposes I covered the names, contact number and email address of the agents. I used microsoft excel for tracking and scheduling. Kindly check please,  Thank you.

I also make some list for sample works below as a proof that I can do tracking, listing and resourcing that may help as a future reference. Kindly check please. Thank you.