Bachelor of Science in Hospitality Management
University of Santo Tomas-Legazpi, Rawis, Legazpi City
Healthcare administrative professional and Administrative Assistant with 7+ years of experience in medical billing, claims processing, and documentation. Skilled in-patient billing, insurance claims, and office administration. Currently pursuing an MBA and seeking to apply my expertise as a Medical Virtual Assistant or Administrative Assistant.
University of Santo Tomas-Legazpi, Rawis, Legazpi City
Accurately processed patient billing records, ensuring completeness and compliance with hospital policies
📋 Managed and encoded patient charges using two hospital billing systems, maintaining organized and up-to-date records
📋 Verified patient information, admission details, and medical services prior
to billing submission
📋 Coordinated closely with physicians, nurses, and hospital departments to clarify and resolve billing concerns
📋 Assisted physicians with documentation of patient encounters, lab requests, and other clinical records
📋 Prepared and submitted medical bills in accordance with government and hospital regulations
📋 Supported medical staff by tracking requests, documenting procedures, and ensuring proper follow-up on patient care activities.
📋Monitored billing transactions and assisted in posting payments in the system
📋Maintained strict confidentiality of patient information in compliance with data
privacy standards.
📋Supported the preparation of billing reports and daily transaction summaries
📋Reviewed and processed medical claims with accuracy and attention to policy and documentation requirements
📋Verified patient eligibility, coverage details, and supporting medical records prior to claim submission
📋Encoded and managed claims data using two hospital systems, ensuring timely and accurate processing
📋Coordinated with clinical and administrative staff to resolve claim discrepancies and incomplete documentation
📋Monitored claim statuses and followed up on pending or denied claims as needed
📋Ensured compliance with hospital guidelines, insurance policies, and government regulations
📋Maintained confidentiality and integrity of patient and claims information
📋Assisted in preparing claims-related reports and summaries for internal tracking
📋Managed patient appointment scheduling for consultations, procedures, and follow-up visits
📋Coordinated schedules of physicians, nurses, and hospital departments to ensure efficient patient flow
📋Verified patient information and ensured accurate appointment records in the scheduling system
📋Communicated appointment details, changes, and reminders to patients professionally
📋Handled rescheduling and cancellations while maintaining updated and organized schedules
📋Assisted in managing daily appointment lists and clinic schedules
📋Ensured confidentiality of patient information in compliance with hospital data privacy policies
📋Provided administrative support to ensure smooth clinic and department operation
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.