2004
High School
Divine Child Jesus School
More Info About Me
Customer Service:
I’ve been providing outstanding customer experience for over 10 years through different communication channels such as phone, email, live chats, and even texts. Whether it’s responding to inquiries, resolving issues, or ensuring customer satisfaction, I excel at building positive relationships with clients.
General VA:
From managing your calendar and emails to data entry and research, I’m an experienced VA and a versatile assistant ready to tackle any task. I can ensure that your workload is handled efficiently and make your work life easier!
Skills:
Customer support and inquiry management
Email management and correspondence
Calendar management and appointment scheduling
Data entry and organization
Research
Document creation and formatting
Let’s collaborate to enhance your customer service and lighten your workload. Contact me today, and let’s discuss how I can support you in achieving your goals!
My Skills and Competencies
Data Entry
General VA
Customer Service Specialist
Certificates
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My Experience and Education
2023
-
Present
Zion REI
(Real Estate / Sales and Marketing Department)
- Daily lead uploads (CRM)
- CRM curator/ maintenance
- Lead follow-up (Usually text), scheduling, and other admin work
- Auction tracking
- Basic comps and MAO (max allowable offer) for auction properties
- A/B testing/tracking and other Marketing stuff
- Data entry
2022
-
2023
Junket
(Senior General VA)
- Team supervisor
- Escalations
- Customer service
- Data entry / EOD reports
2021
-
2022
Talently - VA
(Lead Generation Specialist)
- Lead generation
- Data entry
2007
-
2019
BPO Years
(CSR / TSR / Email and Chat Support / Backoffice)
My Services
Customer Service
I've been providing outstanding customer service for 16 years.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Admin Task / General VA
I'm an experienced General VA. I can do admin tasks from email handling, scheduling appointments and data entry tasks.