Organized and reliable Virtual Assistant with experience supporting US clients through CRM management, data verification, task coordination, and process-based workflows. Known for accuracy, consistency, and following established systems to keep operations running smoothly.
Leon Guinto Memorial College
As a Quality Assurance Specialist, I oversee patient accounts across 15 U.S. clinics, ensuring accuracy, completeness, and compliance with regulations. I identify and resolve discrepancies to maintain meticulous records and support high-quality patient care. My work helps ensure consistent performance and reliability across all clinic operations.
Workers’ Compensation Claims Specialist experienced in managing claims and coordinating medical care for injured employees across the U.S.A. Skilled in monitoring treatment plans, ensuring timely return-to-work, reviewing medical documentation, and maintaining compliance with US healthcare regulations to reduce errors and improve outcomes.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback.