Hey I am Veronica

More Info About Me

Experienced and reliable Virtual Assistant Admin with a strong background in supporting healthcare operations. I specialize in managing trackers, organizing and administrative files, and monitoring daily tasks to ensure compliance and efficiency. With a keen eye for detail and a solid understanding of medical confidentiality protocols, I help streamline administrative workflows, support healthcare teams remotely, and maintain accurate documentation. Proficient in tools such as Google Workspace, Excel, and industry-specific software to keep operations running smoothly and securely.

Veronica Pantoja
Cavite, Philippines
icay.1596@gmail.com
Freelancer
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My Skills and Competencies

Administrative Assistant
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

General Virtual Assistance

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
Bachelor of Science in Hospitality Management

Colegio De Porta Vaga

2020
Nazareth Institute Of Alfonso - Contact Center Service NCII (TESDA)

I completed my Contact Center Services NCII (TESDA) certification at Nazareth Institute of Alfonso, where I enhanced my skills in communication, customer relations, and call handling based on industry best practices.

2024 - 2025
RC MEDICAL SOLUTIONS INC.
(Admin assistant/ COO Secretary/ Admin Supervisor)

Transcription Service and Review of Medical Records

2023 - 2024
MCRI
(Data Annotation)

Image Summarization - Describe Image/ picture

2023 - 2023
Executive Optical
(Customer Care Service (CCS))

Optical shop - Assisting incoming patients, selling, Keeping data or records of patients.

2018 - 2020
Pacific Air Services
(Customer Service Representative)

During my tenure at Pacific Air Leisure Services (Jan. 2018 – Dec. 2020), I provided high-quality customer support by managing inbound calls, coordinating flight and hotel bookings, and ensuring precise fare computations. I consistently delivered efficient and accurate travel arrangements, strengthened client satisfaction through clear communication, and maintained a strong focus on operational excellence within a fast-paced travel service environment.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cavite,
Philippines
Email :
icay.1596@gmail.com


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