2017
Bachelor of Science in Industrial Engineering
Polytechnic University of the Philippines
Driven by Purpose, Defined by Experience
Hello! I'm Viel, a highly dedicated Virtual Assistant with a diverse background in process engineering and technical support. With over six years of experience as a process engineer and a solid foundation in technical support, I bring a unique blend of analytical, problem-solving, and communication skills to the table.
Throughout my career, I’ve developed skills in data analysis, planning, and data entry, and a proven ability to communicate clearly and deliver practical solutions. I also have a passion for graphic design and creative writing which has further enhanced my attention to detail and ability to think outside the box. After completing a virtual assistant training program, I gained hands-on knowledge of tools commonly used in the industry and expanded my existing technical skill set and learned the best practices for delivering efficient, high-quality support to clients.
I’m excited to bring my technical expertise, creativity, and strong work ethic to help you achieve your goals successfully.
I look forward to the opportunity to work with you and build a long-term professional relationship.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2025
-
2025
PRO VA PH
(Intern)
intern as an Executive Virtual Assistant
gained hands-on experience in email and calendar management, meeting coordination, and basic project management tools;
supported event planning, travel arrangements, expense tracking, and presentation preparation, strengthening my organizational and administrative support skills
2024
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2024
Sunpower Philippines Limited - ROHQ
(Technical Support Engineer)
in-charge in remote troubleshooting of technical issues of solar panels and its components to provide customer support — case documentation and email support
2017
-
2023
Katolec Philippines Corporation
(Process Engineer)
main-in charge of process optimization and implementation of process improvement related to printed circuit boards, to achieve customer satisfaction
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.