Hey I am Winnie

More Info About Me

I am reliable and detail-oriented Virtual Assistant specializing in admin support, email management, data entry, research, social media assistance, and Canva design. I help business owners stay organized and focused by handling daily tasks efficiently. I am highly organized, eager to learn, and committed to providing quality remote support.

Winnie Grace Bal-ad
Baguio City, Philippines
kaps.mtb.quennie@gmail.com
Freelancer
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My Skills and Competencies

Administrative Support
Data Entry & Accuracy
Document Organization
Emails & Calendar Management
Time Management
Strong Communication Skills
Multitasking
Research & Information Gathering
Confidentiality & Professionalism
Task & Workflow Management

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018-2019 (undergraduate)
Bachelor Of Science in Civil Engineering

The University of the Cordilleras

2014-2015
Dressmaking NC2

SMS Graduate

2024 - 2025
Lulu Hypermarket Dubai
(Sales Assistant Department Store)

• Delivered excellent customer service by assisting shoppers, processing transactions, and maintaining a welcoming store environment.
• Consistently achieved and exceeded sales goals through product recommendations and upselling techniques.
• Promoted special offers and new products to increase sales and customer engagement.
• Resolved customer inquiries and complaints efficiently, ensuring satisfaction and repeat business.
• Collaborated with team members to meet store performance targets and maintain visual merchandising standards.

2022 - 2024
Jorj Adventure Travel and Tours
(Administrative Assistant)

• Coordinate and manage the whole event need while ensuring the customers satisfaction.
• Process transactions: handle cash, Debit card, and online payments.
• Answer calls, manage mail, schedule appointments and organize files and documents Check, respond emails and receive calls from clients.

2019 - 2022
Kaps MultiBrand Trading
(Administrative Assistant)

• Carried out routines clerical tasks with accuracy and time management.
• Communicated effectively with team members to complete operational task.
• Safekeeping important information, handling and organizing important records, whether financial, for personnel or client- related.

My Services

Administrative Support

Email and calendar management Document organization and file management Scheduling coordination and task tracking

Data & Document Management

Data entry and database update Preparing reports, spreadsheets and summaries Ensuring accuracy & proper documentatio

Operation and Task Management

Managing daily task and workflow organization Conducting research and organizing information Supporting clients with ti


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Baguio City,
Philippines
Email :
kaps.mtb.quennie@gmail.com


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