1. Excel Data Management – Customer Mortgage List

Project Overview: Created a comprehensive Excel database containing detailed information of customers with active mortgages.

Key Contributions:

Compiled and structured mortgage data accurately for hundreds of customers.

Applied data validation to ensure error-free entries.

Implemented alphabetical filtering to enhance data accessibility and search efficiency.

Ensured the spreadsheet was easy to navigate, maintaining clarity and organization for future updates.

Skills Demonstrated: Microsoft Excel, Data Accuracy, Attention to Detail, Data Organization

2. Word Document – Demand Letter Creation

Project Overview: Drafted formal demand letters to communicate mortgage-related notices to customers.

Key Contributions:

Created professional, error-free letters with all necessary customer and mortgage details.

Ensured proper formatting, clarity, and consistency to maintain a professional appearance.

Adapted content to suit specific customer situations, maintaining compliance with internal guidelines.

Skills Demonstrated: Microsoft Word, Professional Documentation, Communication, Accuracy

3. PowerPoint Presentation – Mortgage Advertisement

Project Overview: Designed a visually engaging presentation to promote mortgage services to prospective clients.

Key Contributions:

Developed clear, concise slides with a focus on visual appeal and easy comprehension.

Incorporated graphics, layout design, and text formatting to enhance message delivery.

Produced a presentation suitable for client pitches and internal marketing purposes.

Skills Demonstrated: Microsoft PowerPoint, Visual Communication, Design, Marketing Support

I successfully completed a typing test with a score of 51 words per minute (WPM) while maintaining zero errors, demonstrating both speed and precision in typing. This reflects strong data entry capabilities, attention to detail, and the ability to handle tasks that require accuracy under time constraints.