2020
BSIT Major in Network and Analysis Design
Nueva Ecija University of Science and Technology
My Skills and Competencies
Social Media Management
QuickBooks Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2026
Cognizant Technology Solutions
(Process Executive)
2021
-
2023
Radius Telecoms Inc.
(Technical Support Representative)
Answering incoming calls regarding customer internet outages
Handling billing inquiries
For the non-voice role:
Assisting customers via Facebook
Addressing inquiries related to billing, internet connectivity, and cable services
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Specialist
Track expenses, manage cash flow & create invoices.