2020
Bachelor of secondary Education Major in English
Davao Oriental State University
More Info About Me
I'm eager to learn and adapt quickly to the ever-changing world of online business. I pay close attention to detail in every task, from product listings to customer inquiries, ensuring accuracy. You can rely on me to be consistent, dependable, and focused on achieving your business goals. Though I'm still building my experience, I am committed to delivering quality work and continuously improving my skills to provide the best results for the businesses I work with.
My Skills and Competencies
Customer Support
Digital Design Skill
Product Lister
Data Entry
Certificates
My Experience and Education
2021
-
2022
VXI Global Holdings, Inc
(Comcast Technical account Customer Representative)
Deliver excellent customer service, earning positive feedback for handling complex technical problems
2021
-
2022
IQOR Philippines
(Retail account customer representative)
Support retail customers with product recommendations, refunds, and after-sales service, helping to boost repeat purchases.
2023
-
January 02, 2026
Daifka LLC
(Product Research)
▪ Conduct in-depth product research for Shopify stores across various niches, including fashion apparel, jewelry, health and beauty, orthopedics, general products, and funnel-based products
▪Identify high-potential products using Facebook Ads Library, WinningHunter, Niche Scraper, AdsHeart, Minea and other market research and social platforms such as Tiktok Center, Pinterest, Instagram, Google Trends.
▪ Analyze ad reach, engagement, and ad longevity to validate product demand and performance
▪ Evaluate market demand, competition level, and product saturation
▪ Identify products that solve problems or offer clear customer benefits
▪ Review customer feedback, product quality, and visual presentation to ensure market fit
▪ Validate product sustainability by checking consistent demand and long-term ad activity
▪ Assess profit potential to ensure products are worth scaling
▪ Organize and document research findings using spreadsheets or internal tools
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Support
Handle customer inquiries and complaints efficiently, support and contribute satisfactory service.
Product Lister
Efficiently manage online product listings by crafting compelling descriptions, optimizing keywords, and maintaining inv