Bachelor of Science in Business Administration major in Management Accounting
University of Cebu Lapu-lapu & Mandaue
Your Organized, Reliable Right Hand, So You Can Focus on Growing Your Business
Hi, I'm Anjelie, a Virtual Executive Assistant with 7+ years of experience helping healthcare providers, business owners, real estate professionals, marketing agencies, and corporate teams stay organized, responsive, and ahead of their workload.
I take over the tasks that eat up your day, so you can spend more time on what actually grows your business.
How I can help
• Executive and admin support: inbox and calendar management, meeting coordination, scheduling, reports, data entry, research, and day-to-day operations
• Lead generation and appointment setting: prospecting, lead research, qualifying leads, cold calling, follow-ups, handling basic objections, and booking appointments
• Cold calling and outbound sales support: B2B and B2C outbound calls, decision-maker identification, lead qualification, callbacks, voicemail follow-ups, and maintaining accurate call notes
• CRM and GHL management: updating and organizing pipelines, managing contacts, tracking leads, documenting calls and follow-ups, monitoring appointment activity, and keeping CRM records clean and up to date
• Healthcare administration: electronic medical records, patient scheduling, admissions support, billing-related tasks, and confidential handling of sensitive information
• Customer support: professional, high-volume communication that keeps clients informed and supported
Tools I use: GoHighLevel (GHL), Google Workspace, Microsoft Office, Excel, Google Sheets, RingCentral, Pipedrive, HubSpot, Keap, Zoho, Shopify, Trello, Asana, and other business platforms. I’m also quick to learn new tools and adapt to different workflows.
Why clients choose me
• Accuracy and confidentiality: my background in healthcare administration, compliance monitoring, and fraud analysis means I take details, processes, and privacy seriously.
• Independence: I can work with minimal supervision, take initiative, and follow through on assigned tasks.
• Calm under pressure: I’m comfortable working in fast-paced, high-volume environments while maintaining accuracy.
• Strong communication: I communicate professionally with clients, customers, prospects, and team members and keep records updated so everyone stays informed.
• Adaptability: I’ve worked across healthcare, real estate, home improvement, solar, marketing, customer service, and other industries, allowing me to quickly understand new products, services, and workflows.
Whether you need someone to keep your business organized, manage your CRM, follow up with leads, make outbound calls, book appointments, or handle your day-to-day administrative workload, I’m ready to help.
If you're looking for a proactive, dependable VA who makes your workload lighter, let's talk. Send me a message and tell me what's taking up most of your time. I'd love to help you take it off your plate.
University of Cebu Lapu-lapu & Mandaue
Experienced in providing on-site healthcare administrative support, efficiently handling patient admissions, electronic medical records management, and hospital data entry using HIS and CRM systems. Skilled in coordinating patient care, processing medical information with high accuracy, responding to inquiries, and supporting daily hospital operations while strictly maintaining data privacy and professionalism.
Validated solar projects that reached the M2 milestone by reviewing system status, ensuring platforms were live, confirming accurate energy reporting, verifying equipment performance, checking critical system faults, and monitoring energy production data through OEM platforms such as Enphase, SolarEdge, and Tesla. Reviewed a minimum of 5 days of production data, assessed system alignment, identified discrepancies, escalated issues when needed, and documented findings while coordinating with internal teams for resolution.
Conducted strategic outbound sales calls to prospective homeowners, generated high-quality leads, and managed appointment settings.
Handled client follow-ups and coordinated closely with the senior team to accelerate the sales pipeline.
Managed and organized large volumes of business data using advanced CRM systems and spreadsheets.
Executed targeted sales outreach, managed executive email accounts, and efficiently scheduled client appointments.
Boosted client engagement and streamlined daily operations through organized administrative support.
Efficiently managed daily e-commerce administrative operations, order lifecycles, and subscription retention using Shopify, Sticky.io, Helpfully, and Phoenix. Handled high-volume customer requests—including refunds, cancellations, and billing concerns—while maintaining strict data accuracy, utilizing CRM platforms and PBX/VOIP tools to resolve complex inquiries and maximize customer retention.
Monitored high-risk accounts and merchant transactions to proactively prevent and detect potential payment fraud.
Conducted outbound verification calls, issued fraud alerts, and accurately documented all compliance actions.
Reviewed, classified, and filtered highly sensitive content using specialized tools to maintain platform safety and guidelines.
Resolved customer inquiries efficiently while ensuring data organization and accuracy.
Delivered engaging, customized English lessons to diverse international students using structured teaching methodologies.
Tracked student performance and maintained accurate educational records.
Managed core administrative tasks including calendar management, appointment scheduling, and customer correspondence.
Maintained organized digital and physical filing systems to optimize office workflow.
Keeping your business organized through admin tasks, scheduling, email, and document management.
Supporting patient coordination, HIS/CRM data entry, and medical records management with accuracy.
Planning content, scheduling posts, and managing social media tasks to support brand visibility.
Managing CRM and spreadsheet data through research, verification, and accurate record maintenance.
Creating engaging content, captions, Canva graphics, and marketing materials for businesses.
Conducts B2B/B2C research, outbound calling, and lead qualification to book qualified appointments.
Handling Shopify orders, customer inquiries, refunds, tracking, and order management for smooth e-commerce operations.