Hi, I'm Anjelie Soquiño, a highly organized and dependable Virtual Executive Assistant with over 7 years of professional experience supporting healthcare providers, business owners, real estate professionals, marketing agencies, and corporate teams.
My background includes executive and administrative support, healthcare administration, customer service, data management, appointment setting, lead generation, CRM management, and executive scheduling. I thrive in fast-paced environments where accuracy, confidentiality, and attention to detail are essential.
In my previous roles, I managed calendars and emails, coordinated meetings, maintained electronic medical records, handled large volumes of data, organized customer databases, generated qualified leads, scheduled appointments, processed reports, and provided day-to-day operational support. I have also worked with high-volume customer interactions, compliance monitoring, fraud analysis, and content moderation, allowing me to adapt quickly and solve problems efficiently.
I'm proficient in Google Workspace, Microsoft Office Suite, Excel, Google Sheets, RingCentral, Shopify, Trello, Asana, and other business tools, allowing me to quickly adapt to different systems and workflows.
What sets me apart is my ability to work independently, stay organized under pressure, communicate professionally, and consistently deliver accurate, high-quality results. If you're looking for a proactive, detail-oriented Virtual Assistant who is committed to helping your business grow, I’d love the opportunity to be part of your team. Let’s connect—I look forward to helping you achieve more while making your workload lighter.
University of Cebu Lapu-lapu & Mandaue
Experienced in providing on-site healthcare administrative support, efficiently handling patient admissions, electronic medical records management, and hospital data entry using HIS and CRM systems. Skilled in coordinating patient care, processing medical information with high accuracy, responding to inquiries, and supporting daily hospital operations while strictly maintaining data privacy and professionalism.
Validated solar projects that reached the M2 milestone by reviewing system status, ensuring platforms were live, confirming accurate energy reporting, verifying equipment performance, checking critical system faults, and monitoring energy production data through OEM platforms such as Enphase, SolarEdge, and Tesla. Reviewed a minimum of 5 days of production data, assessed system alignment, identified discrepancies, escalated issues when needed, and documented findings while coordinating with internal teams for resolution.
Conducted strategic outbound sales calls to prospective homeowners, generated high-quality leads, and managed appointment settings.
Handled client follow-ups and coordinated closely with the senior team to accelerate the sales pipeline.
Managed and organized large volumes of business data using advanced CRM systems and spreadsheets.
Executed targeted sales outreach, managed executive email accounts, and efficiently scheduled client appointments.
Boosted client engagement and streamlined daily operations through organized administrative support.
Efficiently managed daily e-commerce administrative operations, order lifecycles, and subscription retention using Shopify, Sticky.io, Helpfully, and Phoenix. Handled high-volume customer requests—including refunds, cancellations, and billing concerns—while maintaining strict data accuracy, utilizing CRM platforms and PBX/VOIP tools to resolve complex inquiries and maximize customer retention.
Monitored high-risk accounts and merchant transactions to proactively prevent and detect potential payment fraud.
Conducted outbound verification calls, issued fraud alerts, and accurately documented all compliance actions.
Reviewed, classified, and filtered highly sensitive content using specialized tools to maintain platform safety and guidelines.
Resolved customer inquiries efficiently while ensuring data organization and accuracy.
Delivered engaging, customized English lessons to diverse international students using structured teaching methodologies.
Tracked student performance and maintained accurate educational records.
Managed core administrative tasks including calendar management, appointment scheduling, and customer correspondence.
Maintained organized digital and physical filing systems to optimize office workflow.
Keeping your business organized through admin tasks, scheduling, email, and document management.
Supporting patient coordination, HIS/CRM data entry, and medical records management with accuracy.
Planning content, scheduling posts, and managing social media tasks to support brand visibility.
Managing CRM and spreadsheet data through research, verification, and accurate record maintenance.
Creating engaging content, captions, Canva graphics, and marketing materials for businesses.
Conducts B2B/B2C research, outbound calling, and lead qualification to book qualified appointments.
Handling Shopify orders, customer inquiries, refunds, tracking, and order management for smooth e-commerce operations.
