2020 - 2024
Bachelor of Science in Information Technology
University of Mindanao
More Info About Me
I am a reliable, efficient, and detail-oriented Virtual Assistant with experience supporting clients across the hospitality, travel, e-commerce, and customer service industries. I have worked with Marriott Bonvoy and Hilton, where I assisted clients with hotel reservations, booking requests, travel-related concerns, and other customer support needs while ensuring a smooth and professional experience.
I also have experience working with Amazon and e-commerce-related tasks, including product research, product listing, data entry, and administrative support. I am comfortable handling repetitive and detail-oriented tasks while maintaining accuracy, organization, and efficiency.
In addition, I have experience with customer assistance, travel planning, reservation support, and administrative tasks. I enjoy helping clients resolve concerns, managing information, and making sure tasks are completed properly and on time. I am also familiar with tools such as Google Workspace, Slack, and other productivity platforms.
I am also passionate about social media management and content creation, including creating and editing photos and videos. I am continuously improving my skills and open to learning new tools, platforms, and strategies. I am adaptable, hardworking, and committed to providing reliable support while helping clients and businesses achieve their goals.
My Skills and Competencies
Client Support
Ecommerce VA
Hotel and Flight Support
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2026
BayTree Management
(Concierge Support)
Assisted Marriott Bonvoy members with hotel reservations and scheduled bookings. Organized
accommodation and travel arrangements using authorized client credentials. Helped clients manage
their travel plans and budgets, find cost-saving options, and coordinate their overall trips efficiently.
2020
-
2021
Wendover Philippines
(Lead Generation / Data Researcher)
We provide high-quality office relocation leads that help B2B companies grow sales, connect with businesses preparing to move, and win new customers. Discover how our moving leads can create more opportunities for your business.
TOOLS:
Zoominfo
Google Sheets
Excel
Slack
Google Search
2019
-
2020
Nickson’s Ecomm
(Virtual Assistant / Data Entry Specialist / Client Seller Support)
Conducted product research to identify items suitable for resale through Amazon FBA. Entered and organized product information monitored product listings, and assisted customers who purchased listed items. Helped maintain accurate product data and supported the client’s daily Amazon reselling operations.
TOOLS:
Amazon Seller Central
Keepa
Helium 10
Google Spreadsheet
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Amazon Reseller
Amazon seller account management: listings, orders, inventory, customer support, compliance, and sales reporting.