As a Client Support Specialist for Hotel and Flight Booking Services, I provided customer support for Marriott and Hilton hotel reservations as well as United Airlines flight-related inquiries. I delivered chat-based support through Telegram, assisted customers with bookings, modifications, cancellations, and travel concerns, managed internal communications using Slack, maintained documents in Google Drive, and tracked operational data through Google Sheets. Throughout my role, I consistently delivered professional and timely customer service while ensuring efficient issue resolution and a positive customer experience.

Marriott Account

Telegram Chat confirmation

United Flight Ticket

Google email for monitoring

We are using TELEGRAM for chatting with the clients.