2016
Associate Degree in Information Technology
STI COLLEGE MUNOZ EDSA
More Info About Me
Detail‑oriented professional with 9 years of combined experience in the BPO industry and as a Medical Virtual Assistant. Skilled in prior‑authorization, claims management, insurance verification, and patient communication, consistently ensuring accuracy and efficiency. Proficient in Microsoft Office Suite, Canva, Adobe Acrobat, and adept with AI tools like ChatGPT and Copilot to streamline workflows. Resourceful and adaptable, excelling in process optimization, data management, and administrative support for healthcare outsourcing and business operations.
My Skills and Competencies
Insurance Verification
Patient Care Coordination
Medication Pre-authorization
Administrative Support
EMR/EHR Data Entry
Certificates
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My Experience and Education
2023
-
2026
MEDVA
(Medical Virtual Assistant)
Independent Contractor for Medical Virtual Assistant position
Worked for a Neurology Clinic located in Los Angeles, CA.
2022
-
2022
Concentrix
(Customer Service Representative)
Customer Service Representative for T-Mobile
2018
-
2022
Genpact
(Process Associate)
Assisting patients regarding with their insurance claims, benefits and eligibility.
2016
-
2017
Spi Global
(Retention Specialist)
Handling concerns related to subscription cancellation for a TV satellite company in U.S
My Services
Medical Virtual Assistant
Supports scheduling, insurance, pre-authorization, and patient care.