2018
Bachelor of Secondary Education major in Biological Sciences
Visayas State University
Need an Extra Hand? I’ve Got You Covered.
Hi! I’m Ela Andrea Morillo-Tabaranza, but you can call me Ela or just El. I am 29 years old and currently based in Leyte, Philippines. I am happily married and blessed with two wonderful children. As a dedicated professional and a mother, I am now pursuing opportunities in the Virtual Assistant industry to build a meaningful work-from-home career while continuing to grow professionally and being more present for my family.
I earned my Bachelor of Secondary Education, major in Biological Sciences, from Visayas State University in 2018. In the same year, I took the Licensure Examination for Professional Teachers. While waiting for the results, I began my professional journey at Concentrix as a QuickBooks Online Support Specialist, where I assisted customers with account setup, invoicing, reconciliation, payroll-related concerns, and software troubleshooting. After passing the licensure examination, I decided to pursue my teaching profession and became a public school teacher, a role I continued until 2026. I further strengthened my academic and professional background by completing my Master of Education, major in Biology, in 2024. Through my experience in customer support and education, I developed valuable skills applicable to General Virtual Assistance, including data entry, records and file management, document preparation, online research, administrative support, customer communication, problem-solving, time management, attention to detail, multitasking, and proficiency in digital tools. I am also currently refreshing and strengthening my QuickBooks Online skills while expanding my knowledge in social media management.
Are you looking for a reliable, organized, and highly trainable Virtual Assistant?
I would be happy to support your business through accurate data entry, efficient administrative assistance, organized bookkeeping using QuickBooks Online, and dependable social media support. I am flexible, open to feedback, and willing to adapt to your preferred tools, systems, and workflow. Let me handle the details so you can focus on growing your business. Let’s work together!
How I Can Support Your Business
Reliable, organized, and adaptable support to help you manage daily tasks, improve efficiency, and stay focused on growing your business.
QuickBooks Online Navigation
Customer and Vendor Setup
Invoice Creation and Management
Expense Tracking and Categorization
Basic Bank Reconciliation
Basic Bookkeeping Support
Data Collection and Organization
File and Records Management
Online Research
Calendar Management and Scheduling
Basic Customer Support
Social Media Management
Graphic Designer
Data Entry and Data Encoding
Content Creator
Certificates
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Professional Experience
A strong foundation in education, customer support, administration, and digital tools—bringing organization, adaptability, and dependable support to every role.
2020
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2026
Department of Education (DepEd), Philippines
(Secondary School Teacher)
• Develop and deliver engaging lessons aligned with the curriculum and learners’ needs.
• Prepare lesson plans, instructional materials, presentations, assessments, reports, and other school documents.
• Maintain accurate student records and organize academic and administrative data.
• Use Microsoft Office, Google Workspace, Canva, and AI-assisted tools to create professional educational content and digital resources.
• Coordinate with students, parents, colleagues, and school stakeholders through clear and professional communication.
• Manage multiple tasks, schedules, deadlines, and school-related activities efficiently.
October 2018
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March 2019
Concentrix
(QuickBooks Online Support Specialist)
• Provided customer support and technical assistance to QuickBooks Online users.
• Assisted clients with account setup, bank reconciliation, invoicing, payroll-related concerns, and software navigation.
• Troubleshot account and system issues while providing clear, step-by-step solutions.
• Maintained accurate records of customer interactions and resolved concerns professionally.
• Developed skills in customer service, problem-solving, bookkeeping processes, and QuickBooks Online.
Services I Offer
Reliable and detail-oriented virtual support designed to simplify your daily operations, keep your business organized, and give you more time to focus on what matters most.
Administrative Virtual Assistance
Email organization, calendar management, data entry, file organization, online research, and other day-to-day administra
Data Entry & Database Management
Accurate data encoding, spreadsheet organization, record updating, data cleaning, and information management using Googl
Canva Graphic Design
Clean and visually appealing social media graphics, presentations, educational materials, worksheets, posters, and simpl
Document & Presentation Design
Professional formatting and creation of Microsoft Word documents, Google Docs, PowerPoint presentations, reports, forms,
Online Research & Content Support
Reliable online research, information gathering, content organization, proofreading, basic content writing, and AI-assis
Basic Bookkeeping & QuickBooks Online Support
Assistance with invoices, expense tracking, account setup, transaction categorization, reconciliation support, and basic