Hey I am Gerica

General Virtual Assistant

A Rock-Star Virtual Assistant! You are at the right profile. I am a self-motivated Virtual Assistant. I am a self-starter individual who is always looking to learn and grow with my clients. I believe that hard work is the foundation of great execution.

Gerica Agom Diango-Labis
Cagayan de Oro City, Philippines
gericadiango@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

EXECUTIVE VIRTUAL ASSISTANT
ADMINISTRATIVE ASSISTANT
CHAT SUPPORT VIRTUAL ASSISTANT
SOCIAL MEDIA MANAGEMENT
LEAD GENERATION/DATA ENTRY

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2024
Bachelor of Science in Technology Communication Management

University of Science and Technology of Southern Philippines
CUMLAUDE

2018
SENIOR HIGH SCHOOL

PHINMA CAGAYAN DE ORO COLLEGE
With Honors

2016
HIGH SCHOOL

TECHNICAL VOCATIONAL CURRICULUM
EIM NCII

2012
ELEMENTARY

4th Honorable Mention

2023 - 2026
West End Group pty ltd
(Executive/Admin Assistant)

Support advisers by preparing portfolio reports, meeting presentations, invoices,
and client documentation for review meetings and strategy discussions.
Coordinate client meetings and appointments while assisting with calendar
management and travel arrangements when required.
Ensure strict confidentiality and secure handling of sensitive client financial
information.
Provide administrative and operational support to the adviser and team, completing
additional tasks as required.

2022 - 2025
Lingostar
(English as a Second Language Teacher)

*Help Japanese and Chinese students learn basic English.
*Implement learning activities for students.
*Provide feedback to help students improve.

2022 - 2024
GoHealth360
(Sales Representative)

*Handle inbound and outbound calls professionally and efficiently, always ensuring exceptional customer service.
*Conduct thorough intake interviews by engaging and building rapport with potential customers and determine the suitability of company products/services to their needs.
*Accurately record client details and case information in our database.

2020 - 2022
Ubiquity Careers Philippines
(Customer Service Representative)

*Resolve customers' concerns and answer customers' questions to the best ability.
*Maintain a positive attitude and calmly respond to customers' complaints.
*Prepare product and customer reports by gathering data collected during customer interactions.

2018 - 2025
The Church of Jesus Christ of Latter-day Saints
(Social Media Leader)

*Generate, edit, publish and share engaging content daily.
*Communicate with followers, respond to queries in a timely manner and monitor customer reviews.

2018 - 2020
The Church of Jesus Christ of Latter-day Saints
(Public Communication Specialist)

*Plan events and analyze public opinion to maintain positive public awareness of the company and its brand.
*Enhancing the company’s voice and presence through online and offline channels.

My Services

SOCIAL MEDIA MANAGEMENT

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

ADMINISTRATIVE SUPPORT

I specialize in assisting my clients with their financial business

EXECUTIVE ASSISTANT

I anticipate the needs of executives before they arise, ensuring smooth operations and preventing potential issues.

LEAD GENERATION / DATA ENTRY

I believe data plays a very important role in any organization and I know how to manage the data.


Works

Social Media Management

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cagayan de Oro City,
Philippines
Email :
gericadiango@gmail.com


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