2023
Bachelor of Science in Tourism and Hospitality Management
National University - Manila
More Info About Me
Hi, I’m Hannah Marie Bernal a 24 year old from San Juan City. But currently residing in the province of Rizal. A dedicated and detailed-oriented virtual assistant with 4 years of experience helping professionals and businesses streamline their operations.
Taking of Bachelor of Science in Tourism and Hospitality Management at the University of Manila from 2019 to 2023, as a working student face a unique set of challenges strive to balance academic responsibilities with the demands of job. Despite these challenges, possess valuable skills that can benefit in the future. I gained the experiences time management, providing excellent customer service, building relationships, communication skills, and multitasking abilities that are highly sought after by employers. I have 7 years experience sales and customer service. I am writing to express my strong interest in the Virtual Assistant position with a background in E-commerce VA, Data Entry Specialist, Shopify experience and Customer engagement. I am confident that my skills and experience make me an ideal candidate for this role.
Now, on my virtual assistant journey, organizing your workflow and handling customer inquiries, l streamline your operations, saving your hours of work each week. With my support, you’ll regain valuable time and can focus on strategies
decisions while handle the operational details. Let me make your life easier and help your business run more efficiently. Reach out now and work together!
My Skills and Competencies
Shopify VA
Data Entry Specialists
E-commerce VA
Customer Engagement
Graphic Designer
Appointment Scheduling
Certificates
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My Experience and Education
2021
-
2025
Lion Labs PH
(Sales and Operations Staff)
Overseeing daily operations, including order management, invoicing, inventory control, dispatch operations, scheduling and returns management.
2019
-
2020
Shakey’s
(Food Server)
Assisting in menu recommendations, enhancing the dining experience. Delivered exceptional service to guests in a high-volume restaurant. Then maintained cleanliness and sanitation standards.
2018
-
2019
Brand Ambassador
(Push Girl (Food Tasting))
Responsible for the promotion and selling of company products during onsite event.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.