2013
Bachelor of Elementary Education
Western Mindanao State University
More Info About Me
Customer Support and Admin Support with experience handling client communication, travel coordination, scheduling, data management, and daily business operations. Skilled in managing inquiries through phone, email, and chat while keeping records organized and operations running smoothly. Experienced in customer-facing roles that require accuracy, multitasking, and problem-solving in fast-paced environments.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2026
BiyaheKo
(Travel Agent)
Book domestic and international flights, ferries, and hotels.
Plan travel itineraries and provide travel recommendations.
Respond to client inquiries via phone, email, and chat.
Resolve booking issues and provide solutions in a timely manner.
Find the best deals and discounts for clients, provide 24/7 support for urgent travel concerns.
Shedule and manage social media posts to attract more clients.
2017
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2020
Union Global Marketing Inc.
(Customer Service Assistant)
Handled phone calls, emails, and messages.
Scheduled logistics for product delivery and return.
Managed email and maintained accurate records.
Handled customer concerns professionally and promptly regarding product repair.
Scheduled meetings, appointments, and travel arrangement.
2016
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2017
RAB Raceway Enterprise and Company
(Assistant Human Resource)
Assisted in recruitment and hiring processes.
Scheduled interviews and coordinated with applicants.
Maintained and updated employee records and files.
Monitored employee attendance, leave, and payroll documents.
Prepared HR reports and documentation
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Search the Internet for information on a wide variety of topics.
Customer Service
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Administrative
Human Resource Assistant and other admin task.
Travel Management
Booking flight tickets, hotel, car, and even ferry.