Senior Accounts Receivable Specialist with extensive experience managing high-volume corporate portfolios, resolving complex invoice disputes, and optimizing cash flow. Expert in SAP and Microsoft Dynamics Business Central, with a proven track record of reducing aged receivables and training high-performing FinOps teams.

Key Achievements (The Highlights)

• Days Sales Outstanding (DSO) Reduction: Cut average collection cycles by [X]% by implementing proactive payment reminders and streamlining dispute resolution workflows.
• Ledger Cleanup: Successfully reconciled a backlog of [X] unapplied credits and historical discrepancies for major logistics and raw materials accounts.
• Team Leadership: Formally trained and mentored 4 team members on ERP workflows and US-based client management, accelerating onboarding time by [X]%.

 Technical Stack & Expertise

• ERP Systems: Microsoft Dynamics Business Central, SAP, NetSuite, Salesforce and hubspot
• Core Skills: Full-Cycle AR, Credit Control, Aging Report Analysis, Cash Application, B2B Collections
• Sectors Handled: Logistics, Raw Materials, Dental Practice Operations, US Corporate Accounts

 Case Study in Short: Dispute Resolution

• Challenge: High volume of aged invoices stuck in dispute due to billing discrepancies.
• Action: Audited historical aging reports, isolated recurring pricing errors, and established a first-contact resolution protocol for client queries.
• Result: Cleared [X]% of the overdue backlog within 60 days and permanently reduced turnaround times on client billing inquiries.