Results-driven Operations Specialist transitioning into the healthcare space as a specialized Medical Virtual Assistant. Armed with rigorous, hands-on training from ProVA Academy and professional backend experience managing accounts, invoicing, and billing within the dental practice sector. Adept at streamlining revenue tracking and eliminating administrative bottlenecks so healthcare providers can protect their income and focus on patient care.

Core Fields of Expertise

• Dental Billing & AR/AP Management: Experienced in handling invoicing, ledger auditing, and resolving complex account discrepancies.
• Practice Management Systems: Skilled in navigating operational software and database workflows.
• Data Integrity & Reconciliation: Meticulous check on programmatic records, validation parameters, and calculation logic.
• Client & Patient Communication: Background in BPO support handling direct queries with excellent clarity and professionalism.

Certifications & Training

Certified Medical Virtual Assistant | ProVA Training Academy

• Focus: EHR systems, healthcare administrative workflows, medical ethics, and data privacy.

 Professional Experience

• Healthcare & Dental Operations Specialist | Remote Support
• Managed invoicing, financial tracking, and ledger audits to stabilize monthly practice collections.
• Handled accounts receivable (AR) to decrease aged outstanding balances through precise reconciliation.
• Standardized internal workflow documents and mentored junior team members to ensure operational quality.
• Customer & Operations Support Specialist | BPO Sector
• Provided first-contact communication support for complex account inquiries and system operations.

Core Mission

"I optimize healthcare billing and backend operations so providers can protect their revenue and prioritize patient care.