2007
Bachelor of Science in Business Administration
University of the East - Recto, Manila, Philippines
E-commerce Specialist
E-commerce and Online Selling Professional with experience managing product listings, inventory updates, customer inquiries, and promotional activities since 2017. Operated an online selling business, maintaining accurate product information, pricing, stock levels, and customer communications across online sales channels. Built and managed a Shopify store through hands-on training and practical application, developing skills in product listing, product research, SEO-friendly product descriptions, inventory management, product categorization, collection management, variant setup, product imports, and pricing updates. Proficient in Shopify, Meta Business Suite, Canva, ChatGPT, Microsoft Office, and Google Workspace.
Key Skills
Product Listing
E-commerce Virtual Assistant
Shopify Dropshipping
Product Research (Shopify)
Graphic Design (Canva)
Clerical Virtual Assistant
Certificates
My Experience and Education
2017
-
Present
Mimix Online Shop
(Online Seller)
• Manage product uploads and listings using Facebook Meta Suite, ensuring accurate product details, pricing, and availability
• Handle customer communications professionally, resulting in repeat orders and positive feedback
• Edit and optimize product photos and captions with Canva to boost product presentation and engagement
• Monitor and update product information regularly to maintain 90% listing accuracy across online selling platforms
• Respond to customer questions about pricing, product authenticity, and shipping to ensure each customer is satisfied with their experience
• Share content through Facebook posts and Messenger groups, helping the product reach over 500 potential customers each month
2014
-
2016
Alorf Hospital
(Cashier (Pharmacy))
• Assisted customers and patients by providing accurate product, pricing, and prescription-related information, serving 50+ customers daily while maintaining professional customer service.
• Assisted with annual inventory audits by reviewing 200+ pharmacy products to identify items nearing expiration and ensure inventory accuracy.
• Processed cash and card payment transactions for 50+ customers daily with high accuracy and accountability.
• Managed sales and transaction records, reconciling cash daily with 99% accuracy and complete documentation.
• Supported doctors and healthcare staff with admin and operations, contributing to smoother patient service and daily workflow.
2012
-
2013
Diamond Motor Corporation (Mitsubishi)
(Sales Secretary)
• Managed and updated client records, reports, and product documentation, maintaining data accuracy across all records
• Prepared quotations, reports, memos, and email correspondence, supporting 20+ client and internal communications weekly
• Organized filing systems and maintained updated pricing and sales information, improving document retrieval time
• Coordinated daily administrative tasks and office operations, helping ensure 100% on-time completion of assigned administrative activities
• Maintained confidentiality of sensitive client and business information while handling documents and records monthly
• Prioritized multiple administrative responsibilities simultaneously, achieving consistent completion of deadlines in a fast-paced environment
• Updated vehicle pricing lists and product information, ensuring 100% accuracy of current pricing data
2010
-
2012
Petnet Inc. (Western Union)
(Front Line Associate)
• Processed 40+ customer transactions daily with a high level of accuracy, demonstrating strong data entry and attention-to-detail skills
• Reviewed and verified transaction details (Pay-out / Send-out) before processing, ensuring accuracy and minimizing errors
• Managed multiple tasks simultaneously in a fast-paced environment while consistently meeting accuracy and productivity standards
• Entered and verified customer and transaction data, maintaining organized records and supporting efficient information management
2007
-
2010
Greenwich Foods Corp.
(Trade Marketing Assistant)
• Maintained inventory records for 20+ merchandising materials, ensuring accurate stock information and organized item documentation
• Prepared reports, emails, and supplier documentation, supporting the timely completion of administrative tasks
• Consolidated sales data from multiple sources, achieving 99% accuracy in reporting and record management
• Organized digital and physical records, improving document management efficiency and reducing filing errors
• Coordinated with suppliers and internal teams to manage product information and documentation, supporting efficient workflow and communication
• Processed and reviewed 15+ supplier invoices monthly, coordinating with suppliers and internal teams to ensure accurate documentation and timely submission to the accounting department
My Services
Product Listing
Optimization of product page to improve conversion rate
Graphic Design
Creating visual content, graphics, design and simple editing
E-commerce Shopify (Dropshipping) VA
Support business with order management, product listing, research, inventory management and automation
Product Research
Data-driven Product Research to identify profitable, high demand items with strong margins for your Shopify Store