2025
Computer Engineering
University of Mindanao
More Info About Me
My goal is to reduce your workload, eliminate unnecessary stress, and create organized systems that keep everything on track. You can rely on me to stay proactive, handle tasks with precision, and ensure nothing falls through the cracks. When you work with me, you gain a dependable partner committed to helping you stay focused, productive, and ahead of your priorities.
My Skills and Competencies
Google Workspace & Microsoft Office
Calendar Tools (Google Calendar, Outlook)
Task and Project Management
Executive Calendar & Inbox Management
Professional Email & Chat Communication
Attention to Detail
Certificates
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My Experience and Education
2022
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2023
Alorica
(Customer Service Representative)
I was responsible for booking hotel reservations and restaurant dining arrangements while actively promoting the Caesars Rewards Visa credit card to maximize guest benefits, including points accrual on all expenditures during their stay.
2024
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2025
Concentrix
(Content Moderator)
I evaluated and categorized business websites to ensure alignment with Facebook Marketplace listings, managing high volumes of content under tight deadlines. I prioritized tasks based on severity and impact, ensuring timely compliance with platform standards.
2023
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2024
VXI Global Holdings
(Retention Specialist)
I delivered exceptional customer service via phone, effectively addressing subscription-related issues and working diligently to retain customers considering cancellation. I gathered and analyzed information on customer complaints, identified trends, and highlighted key areas for improving retention.
My Services
Executive Administrative Support
I will manage your daily administrative workload so you can focus on high-level decisions.
Calendar, Travel & Event Coordination
I will manage your calendar by scheduling meetings efficiently, avoiding conflicts, and protecting your time.
Communication & Client Support
Will handle professional correspondence on your behalf and respond to routine emails.
Project & Operations Support
I will track tasks, monitor deadlines, and manage projects using tools like Asana, Trello, or ClickUp.
Research & Reporting
I'll conduct research on markets, competitors, potential clients, or vendors.