Bachelor of Science in Computer Science
ALU Computer College - Pampanga Branch
I'm Katherine, a results-driven Social Media Manager from Quezon City, Philippines, with 6 years of experience building a crafting business's online presence from the ground up. I blend my Computer Science background with specialized VA training to execute SMART social media strategies. Starting with zero followers, I grew the account to over 6,000 engaged followers using organic posting and creative marketplace strategies. My expertise covers social media planning, marketing, content creation, copywriting, and engagement. I'm proud of achieving a single-week sales peak of Php 10,000 during a key seasonal period, and consistently maintained monthly sales of Php 2,000–3,000. I'm committed to turning followers into valuable customers through strategic, measurable, achievable, relevant, and time-bound initiatives.
Beyond social media management, my career includes diverse experience in technical support and customer service (MIS Support, MSI/Acer/Lenovo), giving me a strong foundation in problem-solving and client relations. I also have practical experience in real estate marketing. My core social media management skills include: Audience Research, Competitor Analysis, Campaign Management, SEO/Keyword Integration, Community Building, Analytics Reporting, and Platform Expertise (Facebook, Instagram, TikTok). I am detail-oriented, dedicated to achieving business growth, and ready to leverage my proven track record for your brand.
Contact me today to start growing your online presence and sales.
Pro VA
ALU Computer College - Pampanga Branch
Developed and executed organic social media strategies for Facebook, Instagram, and TikTok
Grew social media accounts from zero to 6,000+ engaged followers through consistent posting, audience interaction, and content optimization
Created monthly content calendars, captions, and visual assets using Canva
Managed daily community engagement, including comments, messages, and inquiries, to build brand trust and customer relationships
Monitored analytics and platform insights to improve content performance and posting schedules
Supported promotional campaigns generating single-day sales of up to PHP 10,000 and consistent monthly revenue of PHP 2,000–3,000
Collaborated with business owners to align content with branding and sales objectives
Provided technical and system support for internal users
Assisted with system documentation, user training, and process improvements
Collaborated with cross-functional teams to resolve operational issues
Handled customer inquiries via phone and email with professionalism and empathy
Resolved issues efficiently to maintain customer satisfaction and retention
Maintained accurate documentation and regular reports
Assisted with system setup, troubleshooting, and maintenance
Supported hardware and software installations and diagnostics
Worked closely with team members to resolve technical issues
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos.
Manages all office functions as well as maintaining an online calendar and booking appointments for their employer.

"Your attention to detail on the recent project
was impressive, ensuring a high-quality outcome.
Thank you for doing such a great job."

"Hello, I was one of Kath's previous officemates, and as a manager, I witnessed her performance while she worked. She is a results-oriented individual who is committed to doing her tasks to perfection. Kath's knowledge is already established, allowing her to complete her job in accordance with rigorous standards. On the character front, no questions are posed; she is a person of discipline and etiquette. She understands where and when she needs to react. She's recommended."