2023
Science Technology Engineering and Mathematics
Arellano University
More Info About Me
I am a highly motivated individual committed to expanding my expertise and advancing professionally. I approach every task with confidence, driven by genuine passion and a strong work ethic that ensures each responsibility is executed with excellence, purpose, and impact. My experience in customer service has allowed me to cultivate exceptional communication, analytical, and problem-solving skills. With a strong capacity for critical and logical thinking, meticulous attention to detail, and a results-oriented mindset, I consistently deliver effective and meaningful solutions.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Bookkeeping
Certificates
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My Experience and Education
2024
-
2025
Teleperformance
(Post Sales Customer Support Speacialist)
Maintaining accurate and up-to-date records of sales activities, customer interactions, and deal progress. Effectively addressing customer inquiries and concerns by identifying issues and providing timely, tailored solutions.
2024
-
2024
Teleperformance
(Technical Support Specialist)
Diagnosing and resolving technical issues related to hardware, software, and network systems to ensure optimal customer satisfaction. Proactively identifying and understanding customers’ sales and technical needs, and presenting
tailored, effective solutions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.