2012
Bachelor of Science in Nursing
San Pedro College of Davao
More Info About Me
Customer service professional with 5+ years of experience helping clients find solutions efficiently and with empathy. I value teamwork, integrity, and continuous learning. Outside of work, I love traveling and trying new coffee spots.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Medical Virtual Assistant
Certificates
×
![]()
My Experience and Education
2021
-
2026
Sibs Solutions
(Operations Manager)
Manage team while handling multiple clients
2018
-
2021
Bishop Regan Hospital
(Operating Room Nurse/ Delivery Room Nurse)
Assists Doctor’s Operations, Takes care of Post Op Patients
2016
-
2018
Universa Hospital UAE
(Nurse Assistant)
Assist Doctor side by side
2016
-
2016
Sibs Solutions
(Project Manager)
Manages multiple clients and teams
2013
-
2016
Sutherland Global Services
(Internal Help Desk | Product Specific Trainer)
Handled escalated customer concerns and implemented process improvements.
Collaborated across departments to enhance client experience and service delivery
Train, coached and developed staff for career growth and improved KPIs.
My Services
Medical Virtual Assistant
provides administrative, clinical, and patient-focused support to healthcare providers.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.