2017
Bachelor of Science in Business Administration Major in Financial Management
Santa Cruz Institute, Inc.
E-commerce Virtual Assistant | Amazon and Shopify Specialist
Your BEST CANDIDATE has landed! I am KRISTEL JANE REGENCIA, and I am a Top Performing Virtual Assistant with years of experience in Customer Service Management. My outstanding organizational and communication expertise enable me to give clients precise administrative support and customer service.
More so, I am a High-Skilled Amazon and Shopify Virtual Assistant. I am capable of performing: Store Management, Customer Service, Marketing and SEO, Order Processing and Fulfillment, Analytics and Reporting, and other Administrative Tasks. I am constantly committed to producing high-quality results and ensuring that my clients are satisfied with my acts and deeds. I guarantee that I meet and exceed my clients' expectations and timelines
In addition, I am an Experienced SEO Manager and Product Lister. I ensured that the goods sold on Shopify were optimized by providing clear and compelling product descriptions, accurate specifications, and high-quality images. I assisted in the enhancement of product visibility and sales growth in online traffic by utilizing Shopify tools and SEO best practices. I am able to maintain consistency across all listings and efficiently manage product catalogs due to my proficiency with platforms such as Google Workspace and Canva.
I am looking forward to leveraging your business with my proven administrative work experience. Full of drive and fervor, I am very excited to grow your firm and achieve your goals by giving a quality and effective service to all our clients.
My Skills and Competencies
Meta Ads Expert & SEO Content Optimizer
Shopify Product Lister & Store Assistant
Amazon Seller Central Expert | Brand Manager
Certificates
My Experience and Education
2022
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2025
Cozify Home LLC
(Brand Manager)
At Cozify Home LLC, a U.S.-based home décor brand specializing in area rugs, I serve as the Amazon and Shopify Account Manager responsible for the overall performance and daily operations of our Amazon storefront. I also support the brand’s digital marketing efforts through Meta Ads (Facebook & Instagram), helping increase website traffic and product visibility. My role covers catalog organization, fulfillment coordination, customer service, and ad campaign management—excluding Amazon PPC.
2021
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2022
Marriot LLC
(E-commerce Store Manager (Shopify & Amazon))
My key task as an Executive Virtual Assistant for Janelle Marriot’s Shopify store is managing product listings by updating descriptions, adjusting pricing, and
optimizing images using SEO strategies and Shopify’s tools to enhance visibility,
attract customers, and increase conversions.
I track inventory using Shopify’s system to prevent stock issues, analyze sales
trends for data-driven restocking, and develop targeted promotions to increase
revenue. I efficiently manage customer inquiries, process orders, and coordinate
with suppliers and fulfillment partners to ensure seamless operations. My
proactive customer service approach strengthens brand loyalty, improves
retention, and drives higher sales on Shopify and Amazon.
My Services
Amazon Brand Manager | Meta Ads Specialist & SEO Strategist
Managed Amazon store ops: listings, FBM, customer service, reviews, and sales growth using Seller Central & Helium 1
Catalog Expert
Created and optimized Amazon & Shopify catalogs with accurate listings, variants, and SEO to boost visibility and sa
SEO Specialist
Optimized product listings and website content using keyword research, and on-page strategies to boost visibility.