Bachelor of Science in Tourism Management
University of Makati
Reliable administrative professional with experience in data entry, document processing, records management, email communication, and customer service. Processed 60–80 insurance claims daily using Unicure and DOK32, verified sensitive records, and communicated with 3–4 doctors through email. Proficient in Microsoft Excel, Word, and Google Docs, with practical experience using ChatGPT for research and learning. Ready to support clients with accurate, organized, and dependable administrative work.
University of Makati
Processed and verified insurance claims and related patient, medical,
and insurance information using Unicure and DOK32. Handled approximately 60–80 claims per day, with higher volumes during peak seasons. Reviewed records for accuracy and completeness, maintained confidential patient information, and communicated with 3–4 doctors through email to clarify claim-related details and documentation. Provided professional customer service while managing insurance and patient-related concerns.
Provided customer service in a fast-paced hospitality environment,
responded to guest requests, and supported daily food and beverage service operations. Maintained professional communication with guests and team members while completing assigned service tasks accurately and on time.
Handled customer purchases and sales transactions during regular
store operations and high-volume concert events serving approximately 200–500
customers. Responded to customer inquiries, processed requests, maintained an
organized sales area, and supported daily store operations while providing efficient and professional customer service.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.