Bachelor of Science in Business Administration Major in Financial Management
Saint Joseph College
Hi, I'm Daisy - a Virtual Assistant with a background in customer service and chat support. While I'm newer to the VA industry, I bring real experience helping customers, resolving concerns, and creating positive experiences through clear communication and reliable support.
I started in customer service as Counter Crew at Jollibee, then moved into chat support as a Chat Support Representative in the BPO Industry. These roles built my communication skills, adaptability, attention to detail, and ability to work efficiently under pressure.
To build on that foundation, I completed General VA and e-Commerce VA training through ProVA PH, gaining hands-on experience with Google Workspace, Canva, Microsoft Word, email management, and day-to-day administrative support.
I'm organized, dependable, and committed to delivering quality work and excellent support. If you're looking for a Virtual Assistant who learns fast and takes ownership of the work, I'd love the opportunity to contribute to your success.
Saint Joseph College
Responded to customer inquiries and concerns through chat support in a timely and professional manner. Resolved customer issues and escalated complex concerns when necessary.
This year 2026, I have attended the training of General Virtual Assistant through ProVA Philippines to further enhanced my knowledge in Virtual World by discussing all the niche involved. As we go further in our training, our mentor has given me task on the niche i have chosen. I have completed hands-on activities that involved managing schedules and maintaining accurate records. Also I have performed data entry with accuracy using Google Sheets. The task given allows me to strengthened my attention to detail, time management, and problem solving skills, preparing me to provide reliable and efficient support clients in a virtual environment
To further enhanced my skills i have attended as trainee in e-Commerce VA in ProVA PH. The program focused on essential e-commerce operations, including product listing, product research, customer support and online store management. As part of the training i was tasked with creating an optimizing product listings and product research. This experienced allowed me to develop strong attention detail, data management skills and a solid understanding of e-commerce workflows while supporting business growth and enhancing customer satisfaction.
Takes customer orders, processes payments , and manages the register in a fast-paced environment.
Inspecting parts and finished products for defects or damage.
Recording inspection results accurately.
Following quality procedures and safety guidelines.
Coordinate meetings, appointments, and maintaining accurate schedules and improving daily workflow efficiency.
Search the Internet for information on a wide variety of topics.
Friendly and reliable customer support through email and chat, helping customers with questions, concerns, and requests.
Organize, manage, and respond to emails while keeping your inbox clear, organized, and up to date.
Accurate spreadsheet management, including data entry, organization, formatting, updates, and basic formulas.
Organize tasks, track deadlines, update progress, and keep projects moving smoothly and on schedule.

I had the pleasure of mentoring Daisy Saligo as a general virtual assistant trainee. She was a quick learner and eager to take on new challenges. I highly recommend Daisy to anyone looking for a reliable and hardworking virtual assistant.