Hey I am Ma Daisy

Reliable Customer Support and e-Commerce VA Help that Businesses Can Count On.

Hi, I'm Daisy - a Virtual Assistant with a background in customer service and chat support. While I'm newer to the VA industry, I bring real experience helping customers, resolving concerns, and creating positive experiences through clear communication and reliable support.

I started in customer service as Counter Crew at Jollibee, then moved into chat support as a Chat Support Representative in the BPO Industry. These roles built my communication skills, adaptability, attention to detail, and ability to work efficiently under pressure.

To build on that foundation, I completed General VA and e-Commerce VA training through ProVA PH, gaining hands-on experience with Google Workspace, Canva, Microsoft Word, email management, and day-to-day administrative support.

I'm organized, dependable, and committed to delivering quality work and excellent support. If you're looking for a Virtual Assistant who learns fast and takes ownership of the work, I'd love the opportunity to contribute to your success.

Ma Daisy Conato Saligo
Maasin City, Philippines
Freelancer
Check my CV View Work Hire Me

Core Competencies

Time Management
Teamwork
Product Research
Google Docs
Product Listing
Google Sheets
Product Sourcing
Calendar Management
Email Management
Customer Service
Administrative Support

Certificates

Certificates
Certificates
Certificate

My Experiences and Education

  • EXPERIENCE
  • EDUCATION
Completed 3 years in undergraduate studies
Bachelor of Science in Business Administration Major in Financial Management

Saint Joseph College

2017 - 2018
NOMERCOM
(Chat Support Representative)

Responded to customer inquiries and concerns through chat support in a timely and professional manner. Resolved customer issues and escalated complex concerns when necessary.

2026 - 2026
ProVA Philippines
(Genral Virtual Assistant)

This year 2026, I have attended the training of General Virtual Assistant through ProVA Philippines to further enhanced my knowledge in Virtual World by discussing all the niche involved. As we go further in our training, our mentor has given me task on the niche i have chosen. I have completed hands-on activities that involved managing schedules and maintaining accurate records. Also I have performed data entry with accuracy using Google Sheets. The task given allows me to strengthened my attention to detail, time management, and problem solving skills, preparing me to provide reliable and efficient support clients in a virtual environment

2026 - 2026
ProVA Philippines
(e-Commerce VA)

To further enhanced my skills i have attended as trainee in e-Commerce VA in ProVA PH. The program focused on essential e-commerce operations, including product listing, product research, customer support and online store management. As part of the training i was tasked with creating an optimizing product listings and product research. This experienced allowed me to develop strong attention detail, data management skills and a solid understanding of e-commerce workflows while supporting business growth and enhancing customer satisfaction.

2012 - 2013
Jollibee Foods Corporation
(Frontline Service/ Counter Crew)

Takes customer orders, processes payments , and manages the register in a fast-paced environment.

2011 - 2012
Mitsumi Cebu
(Quality Control)

Inspecting parts and finished products for defects or damage.
Recording inspection results accurately.
Following quality procedures and safety guidelines.

My Services

Calendar Management

Coordinate meetings, appointments, and maintaining accurate schedules and improving daily workflow efficiency.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Customer Support

Friendly and reliable customer support through email and chat, helping customers with questions, concerns, and requests.

Email Management

Organize, manage, and respond to emails while keeping your inbox clear, organized, and up to date.

Spreadsheet Management

Accurate spreadsheet management, including data entry, organization, formatting, updates, and basic formulas.

Task and Project Management

Organize tasks, track deadlines, update progress, and keep projects moving smoothly and on schedule.

Testimonials

Author

Dhamielyn A. Sarno, MIT

I had the pleasure of mentoring Daisy Saligo as a general virtual assistant trainee. She was a quick learner and eager to take on new challenges. I highly recommend Daisy to anyone looking for a reliable and hardworking virtual assistant.


My Sample Works

Customer Support Workflo...

Sample Works

Sample Works

Let's work together !

I am available for freelance projects.
Hire Me

Connect With Me

Address :
Maasin City,
Philippines


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