2018
BS Information System
Caraga State University
More Info About Me
Administrative Support and Data Management professional with experience in data entry, Excel automation, reporting, and operations coordination. Skilled in managing large datasets, creating Excel dashboards, improving workflows, and supporting training logistics. Known for high accuracy, strong organization skills, and the ability to streamline processes to improve operational efficiency.
My Skills and Competencies
Excel
Reporting and Data Analysis
Procurement and Inventory Tracking
Administrative Support
Social Media Management
Data Entry
Certificates
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My Experience and Education
2023
-
2024
Del Monte Philippines
(Data Entry and Operations Associate)
Built automated Excel dashboards for tracking exam results and employee performance, reducing manual reporting time and improving data accuracy.
Managed data entry, updates, and reporting with high accuracy.
Assisted in workflow improvements, organizing tasks and documentation to meet deadlines.
Coordinated training sessions and monitored attendance and performance.
2023
-
2023
TELEPERFORMANCE
(Customer Service Representative)
Responded to customer inquiries via phone, chat, and email with professionalism and clarity.
Managed customer records and updates with accuracy.
Followed company scripts and protocols to resolve complaints and provide guidance.
Maintained high customer satisfaction ratings while meeting daily KPIs.
Coordinated with team leads to escalate issues and improve workflow.
2018
-
2023
Dataworld Computer Center
(Procurement and Data Coordinator)
Tracked purchase orders, deliveries, and inventory records while maintaining organized documentation.
Assisted in streamlining procurement processes and improving reporting accuracy and efficiency.
Handled administrative tasks, cash flow monitoring, inventory tracking, and basic
accounting support.
Communicated with vendors, suppliers, and internal teams to ensure timely and accurate order fulfillment.
My Services
Automated Excel-based System
Create Excel systems to track, organize, and report data efficiently, reducing errors and saving time.
Administrative Support
Manage files, track records, organize documents, and streamline office processes for smooth operations
Procurement and Logistics
Track orders, coordinate deliveries, communicate with vendors, and maintain purchase records.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Calendar and Email Management
Schedule appointments, manage inboxes, send reminders, and ensure timely communication.
Data Entry & Database Management
Accurately enter, organize, and maintain large datasets in spreadsheets or databases.
Lead Generation & Data Research
Collect and organize business contacts and relevant information for marketing campaigns.