I managed and organized CRM systems for businesses to improve lead tracking, follow-ups, and sales pipeline management.

I worked with different CRM platforms such as HubSpot, Zoho, Close, SalesLoft, Salesforce and Crelate CRM to ensure leads were properly organized and sales teams could easily track customer interactions.

My responsibilities included:

• Lead and contact organization

• Sales pipeline management

• Follow-up tracking and reminders

• Data cleanup and CRM updates

• Email and activity logging

• Reporting and lead monitoring

This helped businesses improve their sales process, reduce missed leads, and maintain a clean and organized CRM system.