2013
Bachelor of Science in Hotel & Restaurant Management
Saint Michael College of Caraga
About Me
Hi there! Good day! I am Mary Grace Abuelo. I am 35 years old. I am single with one kid . I graduated BS in Hotel and Restaurant Management and I have 8 years experienced as a Supervisor in Food and Beverage Industry. I also have almost one year experience as a Virtual Assistant. I am reliable and honest person. I have skills in Word processing, I am good in oral and written communication. I am self-motivated and disciplined person. Lastly, I love continuous learning. I hope you will give me a chance to work with you and help grow your business. Thank you and Keep safe.
My Skills and Competencies
Executive Assistant
Cold Caller/Lead Generator
Data Entry
Admin Assisstant
Certificates
×
![]()
My Experience and Education
May 2024
-
January 2025
Real Estate Investment
(Cold Caller/Lead Generator)
-Responsible for making outbound calls to potential clients to generate leads.
This role requires excellent communication skills, confidence on the phone, and the ability to follow scripts while adapting to live conversations. The position is remote and supports sales and marketing efforts by qualifying prospects and maintaining accurate records.
-Follow approved call scripts while maintaining a natural conversation flow
Identify customer needs and assess interest level.
Accurately confirm contact details and availability
-Record call outcomes, notes, and customer details in the CRM or tracking system
Update lead statuses and follow proper follow-up procedures
Maintain organized and accurate call logs and reports
-Handle objections professionally and confidently.
Maintain a professional phone demeanor and clear speaking voice
Represent the company positively at all times.
2014
-
2024
Freshco Group of Company/Auntie Anne's Brunei
(Supervisor/Pastry Maker)
-Supervise, train, and mentor pastry staff, apprentices, and assistants
-Assign daily tasks and manage workflow for maximum efficiency
-Monitor staff performance and provide feedback or corrective guidance
-Ensure proper staffing levels for shifts, events, and peak hours
-Lead by example in professionalism, hygiene, and work ethic
-Inspect ingredients and finished products for quality and freshness
-Enforce standard recipes and presentation guidelines
-Identify and resolve production or quality issues promptly
-Minimize waste and ensure efficient use of ingredients
-Following proper and correct quality standards
May 2007
-
April 2009
LOZADA Dry Good's Store
(SALES REPRESENTATIVE)
-Promoting and selling products or services to customers, building strong client relationships, and achieving sales targets.
-Identifying customer needs, presenting solutions, and maintaining customer satisfaction.
-Present, promote, and sell products or services to existing and prospective clients
-Understand customer needs and recommend suitable solutions .Negotiate prices, terms, and close sales deals.
-Build and maintain long-term customer relationships
-Provide feedback on market trends and customer preferences
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.