2026
Bachelor of Arts in Psychology
AMA ONLINE EDUCATION UNIVERSITY
More Info About Me
Resourceful and detail-oriented Virtual Assistant with 3+ years of experience providing remote administrative support to clients across a variety of industries. Skilled in calendar management, emailing, data entry, research, and customer service, known for excellent time management, strong communication skills, and the ability to work independently while maintaining a high level of accuracy and professionalism.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
SIX ELEVEN GLOBAL SERVICES (BPO)
(CUSTOMER SERVICE DISPATCHER)
1,Receiving calls from stranded motorists and coordinating
assistance from nearby tow trucks or service providers.
2, Answering incoming calls, assessing the situation, gathering
necessary details, and dispatching appropriate assistance to ensure
timely and efficient roadside support.
3,Be organized, communicate clearly with drivers and customers, and
Use dispatching software to track service requests
2021
-
2024
TECHSAVVY VIASAT SATELLITE INTERNET
(CUSTOMER SERVICE DISPATCHER (WFH))
1,Dispatched work orders to qualified technicians based on what repair’s
needed to ensure maximum shop profitability and customers care.
2, Maintaining maintenance agreements, including scheduling and
databased information.
3,Creating the sales proposals based on the technician or sales
representatives’ recommendations.
4, Arranging the maintenance by checking the schedule and stock to determine
inventory level.
5,Keeping customers informed by forwarding notice of availability and
schedule and status, answering questions.
6,Answering incoming calls to assist customers with their security repair
and service needs.
2021
-
2021
GROWTH LEVER, DIGITAL MARKETING GROUP
(LEAD GENERATION (WFH))
1,Builds and manages relationships with potential customers and
clients. Meets or exceeds weekly and monthly quotas for sales and
future business prospects.
2,Schedule appointments for sales representatives to meet with
prospective customers or for customers to attend sales
presentations.
2020
-
2020
SBS CLEANING SERVICES
(APPOINTMENT SETTER (WFH))
1. Delivered prepared sales talk, reading from scripts that describe
products or services, to persuade potential customers to
purchase a product.
2. Schedule appointments for sales representatives to meet with
prospective customers or for customers to attend sales presentations.
3. Explain products or services and prices, and answer questions from
customers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.