2009
Bachelors Degree in Hotel and Restaurant Management
Our Lady of Fatima University
Your Next Data Entry Expert and Virtual Support Partner
Hi, I’m Mary.
I have over 12 years of experience working in a corporate environment, where I developed strong skills in documentation, system processes, data management, and administrative support. My experience has trained me to work with accuracy, attention to detail, and efficiency when handling large amounts of information.
I specialize in data entry, document organization, and administrative tasks, and I am highly proficient in Microsoft Office tools, especially Microsoft Word and Microsoft Excel. I am comfortable managing spreadsheets, organizing files, creating reports, and ensuring data is accurate and well-structured.
Here’s how I can support your business:
• Accurate and fast data entry
• Microsoft Excel data management and spreadsheet organization
• Microsoft Word document formatting and preparation
• Online research and data collection
• File organization and database updates
• Administrative and virtual assistant support
I am highly organized, accurate, reliable and committed to delivering quality work. I take pride in maintaining organized records and ensuring that every task is completed with precision.
If you are looking for a dependable Data Entry Specialist who can help keep your information organized and up to date, I would be happy to support your business.
Let’s work together to keep your data accurate, organized, and efficient. Contact me now.
Date Enrty Expert
Data Processing
Data Verification and Accuracy Checking
File Organization and Digital Record Keeping
Online Research & Data Collection
Google Workspace
Spreadsheet Management
Data Entry
Microsoft Office Skills
Certificates
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My Experience and Education
2009
-
2021
Astoria Vacation & Leisure Club Inc.
(Data Enrty Expert and Senior Contract Officer)
Managed and reviewed client contracts, ensuring accuracy and compliance with company policies.
Processed documentation for membership agreements, renewals, and amendments.
Coordinated with clients regarding contract details, payments, and account concerns.
Handled billing, payment monitoring, and accounts reconciliation.
Prepared financial reports and assisted in accounting documentation.
Maintained organized records of contracts and financial transactions.
Ensured confidentiality and proper documentation control.
Provided administrative support to the accounting and sales departments.
2020
-
2021
Teleperformance
(Customer Service Representative)
Handled inbound and outbound voice calls for sales and customer support
Assisted customers in purchasing musical instruments, insurance plans, and music lesson services
Explained product features, pricing, and coverage details clearly and professionally
Met sales targets through consultative selling and product recommendations
Resolved customer concerns, billing inquiries, and service-related issues
Processed orders, updated customer accounts, and documented call details accurately
Maintained high customer satisfaction while working in a fast-paced environment
2019
-
2026
Pocholo’s Unlimited
(Operations Manager)
Managed daily business operations, ensuring smooth workflow and quality service
Supervised and trained staff, monitored performance, and handled scheduling
Handled customer service, resolved concerns, and maintained strong client relationships
Managed inventory, supplier coordination, and stock monitoring
Oversaw sales tracking, cash handling, and basic bookkeeping
Created and implemented marketing promotions and social media content
Ensured food quality control and compliance with cleanliness standards
Developed systems and procedures to improve efficiency and productivity
My Services
File and Document Management
Digital File organization and folder management. Document formatting and editing. PDF to Word to Excel conversion.
Online Research and Data Collection
Web research and data gathering. Contact list building. Lead Generation data entry.
Administrative Support
Email list management. Reporting and data tracking. General Virtual Assistant Administrative support.
Online Bookkeeping
Reliable online bookkeeper providing accurate records, reconciliations, and organized financial reports.
Data Entry and Data Management
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