Customer Service professional with 8 years of experience in delivering high-quality support and effective issue resolution. Additionally, I bring 2 years of remote freelance experience, demonstrating strong communication skills, time management, and a consistent focus on customer satisfaction.
Cotabato State University
Taking orders, tracking orders online, handling customer complaints and questions
Receiving calls, haning customer's concern, questions and complaints.
:Booking hotel, semding emails, replying chats to clients
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.