BSBA major in Operations Management
STI COLLEGE ALABANG
Hi, I’m Reynaldo Quintos Jr., a Virtual Assistant with experience in e-commerce, customer service, social media support, and administrative tasks. As an entrepreneur and online seller, I’ve developed strong organizational skills, attention to detail, and a customer-focused mindset that helps businesses operate more efficiently.
I provide support in product listing, order management, data entry, web research, customer service, and social media management. I enjoy helping business owners stay organized, save time, and focus on growing their business while I handle the day-to-day tasks behind the scenes.
I am committed to delivering reliable, accurate, and professional work. With a proactive attitude, strong communication skills, and a willingness to continuously learn, I strive to be a dependable partner who contributes to the success and growth of every business I support.
STI COLLEGE ALABANG
Built and scaled multiple e-commerce apparel online stores across Shopee and social commerce. Managed a team of 20+ employees and end-to-end business operations.
• Developed and executed business strategies that grew combined Shopee followers to over 900,000+.
• Managed product development, sourcing, inventory planning, and supplier coordination.
• Led digital marketing, live-selling, and customer acquisition strategies across platforms.
• Oversaw customer service, order fulfillment, and after-sales support to ensure high customer satisfaction.
Conducted market research and sales analysis to identify trends and growth opportunities.
• Built strong brand presence and community engagement through content creation and collaborations.
• Led all marketing, branding, and digital growth initiatives across Facebook, Instagram, TikTok, YouTube, and community platforms.
• Managed marketing budgets, content strategies, campaign planning, and performance reporting to drive membership growth and brand awareness.
• Led digital marketing, live-selling, and customer acquisition strategies across platforms.
• Recruited and supervised photographers, videographers, editors, and marketing personnel while overseeing content production and execution.
• Managed influencer partnerships, events, and community engagement programs to increase reach, customer acquisition, and member retention.
Managed sales and merchandising for the badminton category.
• Assisted customers with product selection and provided product recommendations based on their needs.
• Maintained product displays and ensured the department was organized, attractive, and accessible.
• Monitored stock levels and maintained accurate inventory records.
• Joined local badminton groups and events to promote participation .
• Analyzed sales performance and contributed to achieving department sales objectives.
• Represented the Artengo brand and built relationships with customers and the local badminton community.
• Organized a mini badminton tournament to increase awareness of the Artengo brand.
Assisted customers with product inquiries, purchases, exchanges, and returns while delivering excellent customer service
• Consistently achieved monthly sales targets with no zero-sales months during employment.
• Recognized as Top Sales Consultant in August 2014 after selling 26 vehicles in a single month.
• Assisted customers in selecting vehicles and provided excellent service throughout the sales process.
Planned and arranged travel bookings for clients.
Data entry, web research, Excel spreadsheets, file management and administrative tasks.
Product research, store management, listings, inventory updates, and customer support.
Social Media Marketing Plan, Account Integration, Content Creation, and Social Media Advertising